What are the responsibilities and job description for the Front Desk Receptionist position at HP Tax Services LLC?
We are a long-standing tax and real estate office located at 74-24 Jamaica Ave, with over 20 years of experience in the industry. For the past four years, we’ve proudly served our community from our current location. Our team is a tight-knit, bilingual group of professionals, including tax preparers and real estate specialists, who also handle various other multiservices.
We are seeking a highly motivated and personable Front Desk Receptionist to be the face and voice of our business. This role is perfect for someone who thrives on customer interaction, is organized, and can handle multiple tasks efficiently. This position will start as seasonal (tax season) with possibility to continue post tax season.
Responsibilities:
-Serve as the first point of contact for clients, both in-person and over the phone.
-Answer all incoming phone calls promptly and professionally, addressing inquiries or directing them to the appropriate team member.
-Monitor and respond to emails efficiently.
-Schedule client appointments accurately using our appointment management system.
-Maintain a welcoming and organized front desk environment.
-Handle light clerical duties, including data entry, filing, and managing client records.
-Assist with other office tasks as needed to support the team (data entry).
Requirements:
People skills: You must be friendly, approachable, and comfortable communicating with a diverse range of clients.
Communication: Strong verbal and written communication skills in English. Bilingual in Spanish is a requirement.
Organization: Ability to multitask and prioritize in a fast-paced environment.
Technology: Proficiency with computers, email systems, and scheduling software. Experience with office tools such as Microsoft Office or Google Workspace is preferred.
Work history: Prior experience in a receptionist or administrative role is a plus but not required. We are happy to train the right candidate.
Education: A high school diploma or equivalent is required. Associates degree is a plus. Additional training or coursework in office administration is a bonus.
Schedule:
We're open to candidates available for part time as well as full-time, on-site position during regular business hours. Some flexibility in schedule may be required during peak tax season.
Why Join Us?
Become part of a well-established and respected business with deep community ties.
Work in a supportive, team-oriented environment where your contributions are valued.
This position is ideal for someone looking to enter the tax and/or real estate field while building essential business skills and professional qualities.
Opportunities for growth and learning within the tax and real estate industries.
If you’re a motivated individual with excellent people skills and a desire to grow in a professional office setting, we’d love to hear from you!
To Apply:
Please email your resume, a brief introduction about yourself, and your LinkedIn link if possible to Mmorris@hptax.services
For questions, call us at 718-480-1000.
Job Types: Full-time, Part-time, Temporary
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Language:
- Spanish (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Woodhaven, NY 11421 (Required)
Ability to Relocate:
- Woodhaven, NY 11421: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17