What are the responsibilities and job description for the Branch Manager position at Hoxton Circle?
The Opportunity
A fast-growing, private equity-backed facilities services platform is looking for a Branch Manager to lead day-to-day operations at one of its locations. The business has an active acquisition strategy, folding well-run local operators onto a shared operational platform, and this role is responsible for running a stable, profitable branch that reflects the company's standards from day one. Reporting to senior leadership, this is a hands-on operating role for someone who wants full ownership of a business unit.
What You'll Be Doing
- Owning full P&L responsibility for the branch, including labor cost, gross margin, and customer retention, and managing performance against budget
- Directly supervising and developing the branch team, including supervisors, holding people accountable while building a strong local bench
- Ensuring the branch is properly staffed, scheduled, and equipped to meet customer contract requirements
- Conducting regular site inspections and customer walk-throughs, building strong client relationships and resolving escalations quickly and professionally
Who You Are
- 5 years of operations management experience in a multi-site or single-site service business (commercial cleaning, facilities, landscaping, or similar strongly preferred)
- Proven P&L ownership, comfortable reading financial statements and managing to budget
- Strong people leader who builds trust quickly with teams and holds people accountable with care
- Highly organized with excellent follow-through, able to manage multiple workstreams at once
- Proficient with ERP or field operations platforms
- Bachelor's degree in business, operations management, or equivalent experience
Hoxton Circle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $75,000 - $85,000