What are the responsibilities and job description for the Part-Time Front Desk Associate position at Howard Johnson Hotel?
Front Desk Agent
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues promptly and effectively
- Maintain a clean and organized front desk area
- Process payments and maintain accurate records
- Collaborate with other hotel staff to ensure guest satisfaction
Experience:
- Previous experience in customer service or hospitality preferred
- Familiarity with phone systems and hotel reservation software is a plus
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities
- Ability to multitask and work in a fast-paced environment
- Friendly and outgoing personality
Join our team as a Front Desk Agent and be the face of our hotel! As a Front Desk Agent, you will play a crucial role in providing exceptional customer service to our guests. You will be responsible for ensuring a smooth check-in/check-out process, answering inquiries, and assisting guests with any needs they may have during their stay.
We are seeking individuals with excellent communication skills, a positive attitude, and a passion for delivering outstanding guest experiences. If you enjoy working in a dynamic environment where no two days are the same, this is the perfect opportunity for you.
In addition to competitive pay, we offer benefits such as medical insurance, paid time off, and opportunities for career growth within our organization.
If you are ready to join our team of dedicated professionals, please submit your application today!
Job Type: Part-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $13