What are the responsibilities and job description for the Project Manager, National Sales Operations position at Howard Hughes Communities?
Dedicated to innovative placemaking, Howard Hughes Communities is the real estate platform of Howard Hughes Holdings Inc. (NYSE: HHH) and is recognized for its ongoing commitment to design excellence and to the cultural life of its communities. Building on that foundation, we foster a culture of curiosity that empowers every employee to shape their own story within our organization.
About The Role
The Project Manager, National Sales Operations is responsible for the day-to-day project management for National Sales Operations, including budget creation, tracking income and expenses, managing dues collection, preparing financial statements, overseeing vendor payments, and maintaining financial records and budgets. They assist with financial decision-making, and maintain compliance with state regulations and governing documents.
What You Will Do
Project Planning & Execution
At Howard Hughes Communities, we offer competitive, market-based compensation that rewards performance and supports career growth. Our comprehensive benefits package designed to support employees at every stage of their career, is focused on holistic wellness—social, emotional, financial, and physical.
Howard Hughes Communities develops, owns, and operates the nation’s premier large-scale master planned communities and mixed-use developments. Our award-winning portfolio includes The Woodlands®, Bridgeland®, and The Woodlands Hills® in Greater Houston; Summerlin® in Las Vegas; Teravalis™ in Greater Phoenix; Ward Village® in Honolulu; and Merriweather District® in Columbia, Maryland. Strategically positioned to meet and accelerate development based on market demand, we offer one of the strongest real estate platforms in the country. Learn more at communities.howardhughes.com .
NOTICE TO THIRD-PARTY AGENCIES
Please note that Howard Hughes Communities does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Howard Hughes Communities will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Howard Hughes Communities explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Howard Hughes Communities.
About The Role
The Project Manager, National Sales Operations is responsible for the day-to-day project management for National Sales Operations, including budget creation, tracking income and expenses, managing dues collection, preparing financial statements, overseeing vendor payments, and maintaining financial records and budgets. They assist with financial decision-making, and maintain compliance with state regulations and governing documents.
What You Will Do
Project Planning & Execution
- Drive end-to-end project planning, including scope, milestones, workplans, dependencies, and budget tracking; maintain integrated project schedules and proactively communicate status, risks, and decisions.
- Manage RAID (risks, assumptions, issues, dependencies) logs; anticipate and escalate impacts to milestones, scope, or budget to Leadership in a timely manner.
- Lead recurring project coordination meetings, prepare agendas and action logs, and ensure owners and due dates are clear and met.
- Conduct site visits as needed to monitor progress, validate requirements, and facilitate on-the-ground coordination for sales initiatives.
- Maintain a current understanding of National Sales Operations processes and best practices; identify opportunities to streamline intake, approvals, and cross-functional handoffs.
- Manage and govern data and performance views; ensure data integrity, timely updates, and standardized reporting across regions.
- Own operational workflows in Salesforce (pipeline hygiene, product/price data, opportunities, renewals, amendments) and Coupa (supplier/contract intake, POs, invoices), coordinating with Legal, Finance, and IT as needed.
- Coordinate preparation, routing, and execution of contracts, leases, amendments, renewals, expansions, terminations, licenses, and related forms, ensuring completeness, compliance, and proper system entry.
- Build and deliver executive-ready reports, dashboards, and presentations in PowerPoint, Word, and Excel; provide portfolio, pipeline, and performance insights and variance commentary.
- Define and track KPIs and SLAs for sales operations processes (cycle times, data quality, forecast accuracy, contract throughput, and stakeholder satisfaction).
- Serve as the central point of coordination among Sales, Legal, Finance/Accounting, Asset Management, and IT for project delivery and issue resolution.
- Lead light change management for new processes/systems: communication plans, playbooks, training guides, and basic enablement sessions; collect feedback and iterate.
- Ensure adherence to relevant policies, controls, and approvals; support audit requests with organized documentation and traceability.
- Maintain accurate, current process documentation, SOPs, and checklists; champion standardization and continuous improvement across markets and teams.
- Manage day-to-day workflow coordination (scheduling, calendars, travel arrangements, and expense processing) to support efficient project execution.
- Oversee essential document management and correspondence (mailings, e-filing, scanning, printing, copying) with prompt turnaround and version control.
- Support special projects and strategic initiatives as directed by leadership.
- Contract intake and distribution: Receive fully executed purchase agreements, review for accuracy, scan, upload to Salesforce, and distribute, ensuring complete paperwork to all parties. All file management included.
- Salesforce collaboration, data and reporting: Enter and maintain accurate contract data (agreements, amendments, upgrades, parking/storage) and generate Salesforce reports as needed.
- Transaction communications and tracking: Coordinate and track contract milestones with the Sales Executive and manage transactional communications with buyers, buyer agents, and lenders, and escrow.
- Support sales and whisper campaigns with salesforce team and sales team \
- Minimum 3 years in contracts and sales or leasing coordination within a fast-paced corporate or real estate environment; exposure to sales operations or project management preferred.
- Microsoft Excel, PowerPoint, and Word; Salesforce, Coupa, and eDocs/DocuSign (or similar platforms).
- Comfortable interpreting contracts , amendments, licenses, terminations, and related documents; able to translate requirements into compliant, actionable steps.
- Skilled at building and managing timelines, budgets, and RAID tracking; consistently meets deadlines and navigates competing priorities in dynamic environments.
- Excellent written communication with strong grammar, proofreading, and editing; meticulous organization, data accuracy, and version control.
- Strong cross-functional partner to Legal, Finance, Sales, Salesforce , and IT; exercises sound judgment, problem solving, and recommends clear next steps.
- Independent and team-oriented with a proactive, resourceful, can-do attitude; maintains a professional demeanor and confidentiality; willing to support cross regional site visits and travel as needed.
At Howard Hughes Communities, we offer competitive, market-based compensation that rewards performance and supports career growth. Our comprehensive benefits package designed to support employees at every stage of their career, is focused on holistic wellness—social, emotional, financial, and physical.
- Competitive 401k plan
- Generous PTO policy
- Premium medical, dental, and vision coverage
- Voluntary benefits for unexpected life events
- Student loan assistance and stipends to assist with lifelong learning
Howard Hughes Communities develops, owns, and operates the nation’s premier large-scale master planned communities and mixed-use developments. Our award-winning portfolio includes The Woodlands®, Bridgeland®, and The Woodlands Hills® in Greater Houston; Summerlin® in Las Vegas; Teravalis™ in Greater Phoenix; Ward Village® in Honolulu; and Merriweather District® in Columbia, Maryland. Strategically positioned to meet and accelerate development based on market demand, we offer one of the strongest real estate platforms in the country. Learn more at communities.howardhughes.com .
NOTICE TO THIRD-PARTY AGENCIES
Please note that Howard Hughes Communities does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Howard Hughes Communities will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Howard Hughes Communities explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Howard Hughes Communities.