What are the responsibilities and job description for the Administrative Coordinator position at Howard Hanna Real Estate Services?
Location: Pittsburgh, PA
Under direction by the SVP of Franchise, the Coordinator of Franchise Administration will provide a high-level of customer service to all Franchisee owners, managers and agents. Candidate will work closely with all departments of Howard Hanna, including Accounting, Education, IT, Marketing, and Events. Must have or develop working knowledge of all Howard Hanna tools and programs. Candidate will work with SVP to implement onboarding process for new franchisees. This position must possess exceptional communication and organizational skills, being able to work within all levels of the company. Position will be based primarily in Pittsburgh Corporate Office, but will require occasional travel to Franchise office locations, as well as regional meetings, events and training.
This position is considering candidates with a schedule of 30-40 hours per week depending on availability.
We are offering competitive pay/benefits and a Hybrid working schedule (M, W and F in office).
Corporate office location: 119 Gamma Dr. Pittsburgh, PA 15238
Duties & Responsibilities
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
Under direction by the SVP of Franchise, the Coordinator of Franchise Administration will provide a high-level of customer service to all Franchisee owners, managers and agents. Candidate will work closely with all departments of Howard Hanna, including Accounting, Education, IT, Marketing, and Events. Must have or develop working knowledge of all Howard Hanna tools and programs. Candidate will work with SVP to implement onboarding process for new franchisees. This position must possess exceptional communication and organizational skills, being able to work within all levels of the company. Position will be based primarily in Pittsburgh Corporate Office, but will require occasional travel to Franchise office locations, as well as regional meetings, events and training.
This position is considering candidates with a schedule of 30-40 hours per week depending on availability.
We are offering competitive pay/benefits and a Hybrid working schedule (M, W and F in office).
Corporate office location: 119 Gamma Dr. Pittsburgh, PA 15238
Duties & Responsibilities
- Work across departments to facilitate implementation of existing programs, and help roll out new programs as they become available.
- Become proficient as a user of Howard Hanna Office Manager systems and tools, to be able to effectively field questions on implementation and make appropriate recommendations.
- Create/enhance social media presence for Howard Hanna franchise division on Facebook, Twitter and Instagram. Monitor same with regular updates, photos and information relevant to Howard Hanna Franchisees and Prospects.
- Function as a liaison between Franchise office managers and Howard Hanna corporate staff.
- Create templates for Franchise related legal documents and addendums, including Branch/Supplemental Office, Office Relocation, Office Closure, Change in Broker of Record, etc.
- Work with SVP and Legal Department to update and modify Franchise Disclosure Document as needed.
- Support SVP with administrative tasks of department.
- Must possess or develop high-level understanding of Howard Hanna Marketing and Technology tools
- Ability to maintain a positive and professional attitude when interacting with co-workers, vendors, clients, Franchise owners and agents.
- Ability to communicate professionally in oral and written fashion.
- Ability to be proactive, take initiative and be a creative resource and support for Franchise owners.
- Must possess strong clerical, statistical and analytical skills.
- Proven computer skills and experience in using applications such as Word, Excel, Power Point, Publisher and Outlook. Must be able to type with accuracy; ability to create complex spreadsheets.
- Use social media to leverage Franchise communication and presence; ability to post on Facebook, Twitter and other applications.
- Ability to work independently on confidential material.
- Must possess good judgment and problem solving skills.
- Working knowledge of real estate brokerage business needed.
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
