Resource Advocate Coordinator

Howard Brown Health is a nationally recognized leader in LGBTQ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives. 

Why Join Us?

• Be part of a mission-driven organization dedicated to health equity and social justice.
• Work in a supportive, inclusive, and culturally competent environment.
• Access to continuous learning opportunities and professional development.
• Comprehensive benefits package.
• Contribute to groundbreaking health initiatives and research.

Benefits

• Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan.
  • BCBS HMO, PPO, and PPO Select Plans
  • BCBS Dental
  • BCBS Vision
  • Paid Time Off:
    • 3-weeks paid vacation and 1-week of personal time
    • 12 accrued sick days per year
    •  10 paid holidays, including Juneteenth
    • PTO Exchange allows employees to turn unused PTO into liquid assets

• • 401k program with up to 5% employer match after 90 days 
  • Employer-paid basic life insurance valued at one times the annual salary
  • Voluntary Life and AD&D, and Short-term and Long-term disability
  • Pre-tax commuter and parking benefit account
  • Flexible Spending Accounts for healthcare and dependent care
  • Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF
  • Employee Assistance Program with 5 employer-paid counseling sessions
  • 50% off at Brown Elephant Resale Shops and discounts at local businesses 
• The pay for this position is: $35.10/hour

PRINCIPAL DUTIES AND RESPONSIBILITIES:
Resource Advocacy:

• Provide new participant overview/orientation of BYC/RA services, intake session, and complete
  privacy forms.
• Meet with youth participants for one-on-one resource advocacy sessions via walk-in and
  scheduled sessions
• Assess and enroll eligible youth participants into case management services and develop a youthcentered
  service plan.
• Support youth in achieving individualized case management goals by linking participants to
  and/or supporting systems navigation of healthcare, housing programs, workforce development,
  public benefits, and other support services.
• Create and enact discharge plans for clients; providing follow-up at least every three months.
• Maintain regular contact with youth participants and reassess goals as necessary.
• Document all service provision as progress notes and referrals through the electronic health
  record systems (HMIS, Centricity) and other internal tracking systems (Excel). All documentation
  should comply with agency privacy and confidentiality practices.
• Assist manager of team with program audits and funders reporting

Coordinator Responsibilities:

• Assist with the briefing and debriefing of Drop In and Resource Advocacy team huddles by taking
  part in alternating tasks such as facilitating, time-keeping, and healing.
• Lead development and implementation of group based life-skills programming targeting teens
  (12-19) and young adults (20-24) within the Drop In milieu setting and offsite at partner
  agencies/schools.
• Collaborate with other BYC Team Leads and Howard Brown Case Managers to ensure the
  development and execution of age-out linkage plans for youth 24 years and older
• Support Community Meeting by gathering resources for Resource of the Week, facilitation, and
  other tasks as needed.
• Support Resource Advocacy Manager in training and supervision of Resource Advocates as well
  as team volunteers and interns.
• Attend, support, & facilitate (on rotating basis) weekly CHAT meetings, RA meetings, self-care
  sessions, joint team meetings, and BYC staff meetings.
•  Attend other trainings, workshops, and off-site visits to other programs as necessary
• Attend all necessary meetings and collaborations for housing opportunities
• Monitor team supplies and inventory through distribution and order processes
• Support other off-site HBH drop-in services as needed
• Proactive relationship building with collaborative partners
•  Others duties as assigned.

QUALIFICATIONS, KNOWLEDGE, SKILL REQUIRED:
Required:

• High School Diploma/GED
• Must be highly organized, a strong communicator, and demonstrate the ability to work effectively
  with diverse populations
• Previous case management experience required.
• Bilingual Spanish-English highly preferred.
• Previous trainings on harm-reduction, youth work, and providing trans and gender-nonconforming-
  affirming care is also highly regarded.
• Must have previous experienced working with LGBTQ community, youth experiencing
  homelessness, or marginalized communities.

ADA SPECIFICATIONS

• Requires ability to speak audibly and listen actively.
• Requires ability to use computers, telephones and other office equipment.
• Requires ability to sit for extended periods of time.
• May require occasional bending and lifting up to 25 pounds.
• May require periodic travel.

EQUAL OPPORTUNITY STATEMENT:
Decisions and criteria governing the employment relationship with all employees at Howard Brown are
made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex,
marital status, pregnancy, disability, sexual orientation, gender identity, veteran status, age, FMLA status,
or any other factor determined to be unlawful by federal, state or local statutes.
The above statements are intended to describe the general nature and level of work being performed by
the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties,
responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and
to assign other duties as necessary. In addition, reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions of this position.

Salary : $35