The Kitchen Food Runner/Busser

JOB SUMMARY

Assists Server to create a memorable dining experience for Members.   Deliver the food to the tables.  Clear tables and keep dining area spotlessly clean and organized. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism.

ESSENTIAL JOB FUNCTIONS

• Expedite and deliver food to the table of diners, accurately placing items for each guest, within the standard service times.
• Assists servers with providing service to guests
• Assists in the completion of assigned daily side work.
• Preset tables for each shift.
• Promptly clean and reset tables throughout the shift, immediately after diners depart.
• Stock operating supplies including china, glass, silverware, linen, etc.
• Present and continuously replenish non-alcoholic beverages and bread at the table throughout service.
• Keep tables of the guest clean by removing the used/unwanted items.
• Maintain continuous presence in the dining room.
• Pick up fresh linen from the laundry to restock for the next shift.
• Clean and sanitize all front of house areas, including the cappuccino machine.
• Other duties as assigned.

KNOWLEDGE AND SKILLS 

• High School Diploma is preferred.
• Minimum one year previous restaurant experience required.
• Must be 18 years of age.
• Attention to detail and accuracy in completion of assignments
• Able to work with the team and accept direction to ensure the best experience for our members.
• The ability to speak, read and write fluently in English.
• Excellent interpersonal communication skills.
• Able to manage multiple priorities simultaneously while providing excellent service
• Able to use a cocktail tray to serve individual beverages, bread setting, and other items
• Must have polished, professional appearance and grooming at all times.
• Able to exhibit professionalism and friendliness with customers and coworkers at all times
• Must be available to work a varied schedule, including weekdays, weekends, and holidays.
• Hours required: Scheduled days and hours vary based on departmental needs.

Licenses and/or certifications

• Food Handler Certification is required.

PHYSICAL JOB REQUIREMENTS

Must be able to meet the following minimum physical requirements for at least an eight-hour shift:

• Physical Stamina: Frequent standing, walking, climbing of ladders and stairs, kneeling, reaching overhead, lifting and carrying various objects weighing up to 30 lbs. Employees in this position will be required to work in a fast-paced kitchen environment, where there is typically a moderate to loud noise level, work is performed in extreme temperatures, and floors surfaces may be slick.
• Hearing / Speech: Must be able to effectively engage in one-on-one communication with guests, members, and customers and use a 2-way radio to communicate clearly and accurately with co-workers.
• Vision: Must be able to accurately read instructions, reports, and log sheets. Must be able to work with computers and PDAs in varying light conditions.
• Literacy: Must be able to produce, read and understand reports, including security, incident and police reports. Must be able to analyze and process written information from a variety of sources and effectively communicate content of reports.
• Chemicals/Agents: Must be able to work safely with chemicals according to SDS sheets and all applicable laws, codes and regulatory requirements.