Bartender, Flex

JOB SUMMARY 

The Bartender offers, prepares, and serves beverages and food to members and guests.  The bartender will greet members, learning about their preferences, answering questions, recommending menu items, providing an exceptional dining experience. The bartender is required to be knowledgeable in mixology and service, have a positive and engaging personality, keeping a professional appearance and performance. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism.

ESSENTIAL JOB FUNCTIONS

• Greets and welcomes members and guest.
• Reads and listens to determine beverage preferences, making recommendations and taking drink orders.
• Informs members about new beverage additions and specials.
• Selects and mixes ingredients, garnishes glasses, and serves beverages under standard recipes.
• Follows the state of Texas laws regarding guidelines and requirements for serving alcohol.
• Takes inventory and orders supplies to ensure bar is well stocked.
• Adheres to proper alcohol handling, sanitation, and safety procedures. Maintains appropriate dating, labeling, and rotation of all beverage items. 
• Develops new cocktails recipes.
• Processes orders, payments, and charges correctly.
• Must be passionate about hospitality, food, and have menu knowledge. Must be able to describe all menu items, and to assist patrons with having a great dining experience.
• Must be able to identify food allergies and make proper recommendations. 
• Must be able to recommend food pairing with wine.
• Must ware assigned uniforms.  Must be clean and pressed with their own name tag.
• Bartenders are responsible for preparing their closing shift report as well as duties.
• Other duties as assigned.
   

KNOWLEDGE AND SKILLS

• High school education, GED, or equivalent experience.
• Must have 2 years previous bartender experience in a high-volume restaurant and/or hotel. 
• Must have ability to perform daily work at a high level of accuracy.
• Must have alcohol beverages and wine knowledge.  
• Must be able to take direction well.
• Must pay attention to detail.
• Must feel comfortable memorizing orders and specials. 
• Must possess excellent verbal and written communication skills.
• Must have professional appearance and behavior. 
• Must have interpersonal communication skills.
• Must have proficient technology skills on the POS system.
• Must be able to multitask without getting flustered. 
• Must perform all the duties and responsibilities in a safe manner.
• Hours required: Scheduled days and hours vary based on departmental needs.

LICENSES AND/OR CERTIFICATIONS 

• TABC Certification is required

PHYSICAL JOB REQUIREMENTS

Must be able to meet the following minimum physical requirements for at least an eight-hour shift:

• Physical Stamina: Frequent standing, walking, climbing of ladders and stairs, kneeling, reaching overhead, lifting and carrying various objects weighing up to 30 lbs. Must be able to work safely and effectively in outdoor temperatures. Summer temperatures outside can get above 95 degrees Fahrenheit for 5 months of year. For 2 months of year, low temperatures can get below 20 degrees Fahrenheit. 
• Hearing / Speech: Must be able to effectively engage in one-on-one communication with guests, members, and customers and use a 2-way radio to communicate clearly and accurately with co-workers.
• Vision: Must be able to accurately read instructions, reports, and log sheets. Must be able to work with computers and PDAs in varying light conditions.
• Literacy: Must be able to produce, read and understand reports, including security, incident and police reports. Must be able to analyze and process written information from a variety of sources and effectively communicate content of reports.
• Chemicals/Agents: Must be able to work safely with chemicals according to SDS sheets and all applicable laws, codes and regulatory requirements.