What are the responsibilities and job description for the Inside Sales Representative, LOVB position at Houston Texans?
The Houston Texans are in a season of growth and are seeking an individual for the position of Inside Sales Representative, LOVB.
Our Texans Teammate Habits:
Dedication to the team
Be adaptable
Passion for work
Win with integrity
Own the outcome
Culture: We attract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to excellence and a will to win in everything that we choose to do.
Basic Function: LOVB Houston and the Houston Texans are seeking highly motivated and dedicated Inside Sales Representatives to join our team! The Inside Sales Program is a 12-month entry-level sales development program focused on building the necessary skills and professional foundation to allow for successful sales and service careers in professional sports.
Job Function (Duties & Responsibilities):
- Sell a full menu of ticketing and hospitality products for LOVB Houston, while supporting additional products across the organization’s sports and entertainment portfolio, including the Houston Texans
- Generate new business through high-volume outbound calls, in-person meetings, and virtual presentations with assigned leads and self-prospected opportunities
- Consistently meet or exceed established activity and sales performance goals (calls, meetings, pipeline KPIs, and revenue)
- Develop strong relationships with clients through effective follow-up, referral generation, and proactive account management
- Upsell and cross-sell existing clients into additional ticketing, premium, and hospitality products across the organization’s sports and entertainment portfolio
- Consistently demonstrate self-leadership, accountability, and adherence to ticket sales best practices
- Maintain accurate and up-to-date client records in Microsoft Dynamics CRM and Archtics to support reporting, forecasting, and cross-functional collaboration
- Proactively manage a healthy sales pipeline by prioritizing opportunities, executing consistent follow-up, and advancing prospects through the sales process
- Uphold a high level of professionalism and deliver exceptional customer service in all client interactions
- Exemplify the Houston Texans organizational core habits: Dedicated to the Team, Be Adaptable, Passion for the Work, Win with Integrity, Own the Outcome
- Demonstrate a positive, team-first attitude with a strong competitive drive to succeed
- Assist Club and Club staff in a professional manner on all Texans gamedays, LSSE Events, LOVB Volleyball Houston Events and duties within the Business operations offices
- Perform additional tasks and responsibilities as assigned by the Senior Manager of Group & Inside Sales or other departmental leadership
Subject to reasonable accommodations, position requires routine face-to-face personal interaction with other Club personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner.
Skills Required:
- High-energy level, self-motivation
- Willingness to engage in a high volume of outbound calls and sales efforts
- Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high-energy environment
- Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities
- Ability to maintain confidential and/or proprietary information
- Effective verbal and written communication skills
- Strong interpersonal skills and the ability to develop solid working relationships at all levels across the organization [and externally]
- Excellent attention to detail and an ability to produce high-quality, accurate work within designated deadlines
- Proficiency in use of Microsoft Office software applications
Education/Experience:
- Bachelor’s degree from a four-year accredited college or university preferred
- High School Diploma required
Title: Inside Sales Representative, LOVB
FLSA Status: Non-Exempt
Department: Ticketing
Reports to: Senior Manager, Group & Inside Sales
Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible.
If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.