Medical Office Administrator

Job Summary
We are seeking a dynamic and detail-oriented Medical Office Administrator to join our healthcare team. In this vital role, you will serve as the backbone of our medical practice, ensuring smooth daily operations, exceptional patient service, and accurate management of medical records. Your expertise will help create a welcoming environment for patients while maintaining compliance with healthcare regulations and insurance requirements. If you thrive in fast-paced settings and possess a passion for healthcare administration, this is the perfect opportunity to make a meaningful impact.

Responsibilities

• Greet patients warmly at the front desk, manage multi-line phone systems, and schedule appointments efficiently using electronic scheduling systems.
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes to ensure accurate billing and claims processing.
• Manage medical billing and collections by submitting claims, following up on unpaid accounts, and ensuring timely payments through platforms like eClinicalWorks.
• Maintain and update patient records within Electronic Health Record (EHR) systems, review documentation for accuracy, and ensure compliance with HIPAA regulations.
• Assist with medical coding using CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding to support accurate billing and care documentation.
• Credentialing for providers at Hospitals and Insurances.
• Support clinic operations by managing medical supplies inventory, filing medical records securely, and coordinating with healthcare providers on care plans and patient follow-up.
• Demonstrate excellent phone etiquette, perform data entry with high accuracy including 10-key typing, and utilize Microsoft Office tools for documentation and communication.

Skills

• EExtensive experience with EMR systems such as eClinicalWorks or similar platforms.
• Strong knowledge of medical terminology, CPT coding, ICD-9/10 coding standards, and Medicare guidelines.
• Proven ability in insurance verification, and health information management.
• Excellent organizational skills with attention to detail in documentation review and filing procedures.
• Bilingual abilities are highly desirable to serve diverse patient populations effectively.
• Prior clinic experience is preferred.
• Proficiency in computer skills including Microsoft Office Suite (Word, Excel), multi-line phone systems, and office management software.
• Exceptional customer service skills combined with professional phone etiquette and strong communication abilities.
• Ability to handle sensitive information in accordance with HIPAA regulations while maintaining confidentiality at all times. Join us as a Medical Office Administrator where your proactive approach will support our mission to deliver outstanding healthcare services! This role offers an engaging environment where your administrative expertise directly enhances patient experiences while ensuring operational excellence across our practice.

Pay: $13.00 - $16.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person

Salary : $13 - $16