Child Support Enforcement Aide

Description 2026 wage range: $23.43 - $30.88/hour (hiring range - $23.43 - $26.00/hour), plus benefits. Application deadline: 4:30 p.m., Friday, July 31, 2026 Houston County is seeking qualified applicants for the full-time position of Child Support Enforcement Aide. This position serves as the front-line contact for the Child Support section of Public Health & Human Services along with providing caseload management assistance to the Child Support Officers

**INTERESTED CANDIDATES MUST ALSO APPLY TO THE MINNESOTA MERIT SYSTEM** PLEASE SEE THE APPLICATION INSTRUCTIONS AT THE BOTTOM OF THIS ANNOUNCMENT. Position Purpose and Distinguishing Characteristics The Child Support Enforcement Aide is responsible for performing a variety of tasks related to Child Support services. Primary responsibilities include acting as a front-line contact for the Child Support Office and completing subsequent case intake duties; assisting the Child Support Officers with on-going case management and other clerical duties as assigned.

A majority of the Child Support Enforcement Aide duties are performed independently but in accordance to standard policies, procedures and/or protocols. The Child Support Enforcement Aide works closely with the Child Support Officers, income maintenance and social services staff, and others; and maintains all requisite relevant legal documentation. Essential Duties Essential Duties Estimated % Time Intake Assist Child Support Officers in collecting personal and financial client information Process applications/referrals, public assistance mandates Explain application procedures to individuals and assist individuals in completing child support services forms Initiate interstate child support cases, including requesting out of state assistance Load existing court orders into record system 30% Case Management/Support Assist Child Support Officers Initiate/follow-up on income withholding notices to employer Verify/ locate information received through PRISM Contact/follow-up on leads to locate parents Gather medical information including uninsured medical/dental expenses; verify insurance Assist in identifying and locating absent parents and their financial status via inquiries to other agencies, individuals, and employers and input data into PRISM Respond to client complaints Inform clients of their rights including their right of appeal Arrange interviews and appointments for genetic testing of alleged fathers, mothers and children.

Responsible for Chain of Custody of samples to testing facility 55% Clerical Initiate outgoing correspondence Input client data into appropriate record system/perform clerical functions as assigned including composing correspondence and draft reports as needed Maintain PRISM records/reports, prepare closed files/records Assist with financial/accounting tasks and monitoring payment compliance- including making Cost of Living calculations, arrears adjustments, processing injured spouse claims processing on-site payments Research policy as requested (state, federal) Maintain file documentation, monitor data retention in compliance with Minnesota and federal law Maintain/order office supplies including DNA test kits 15% This description provides the general list of responsibilities and is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position and classification. It is intended only as an illustration of the various types of work performed. This position description is subject to change as the needs of the employer and requirements of the position change.

Qualifications Employment Standards Education and experience Two years of study at an accredited two or four year college/university with an emphasis in the behavioral sciences or related field (23 quarter credits or 16 semester credits) -OR- Two years of experience as a community service aide or similar experience in a private non-profit agency or other public agency -OR- Two years of successful clerical experience in a social services/human services agency -OR- Three years of successful clerical experience and/or experience working with the public, or the equivalent -AND- Minnesota DHS Child Support Enforcement Aide Merit qualified Other Pre-Employment Standards/Requirements Pass a criminal history/background check Preferred Criteria/Experience N/A Essential Knowledge/Skills/Abilities Pre-Employment Knowledge of interviewing techniques and skills in conducting interviews Ability to accurately and rapidly process detailed information Knowledge of available agency and community resources Knowledge of basic mathematics Ability to organize and coordinate job activities Ability to remain objective Ability to relate to people in an appropriate manner Ability to establish and maintain effective working relationships with clients, public, co-workers, and agency administration Ability to establish and maintain accurate and systematic records Ability to express ideas clearly Ability to comprehend written and verbal instructions Ability to communicate effectively, both orally and in writing Post-Employment Working knowledge of MMIS, MAXIS, PRISM, CaseWorks Working knowledge of PHHS Department programs, operations, policies and procedures Data Notice Persons with Disabilities The above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties.

In compliance w/ the Americans with Disabilities Act the following represents the Physical/Environmental Demands and Work Environment FUNCTION N/A <25% 25% - 49% 50% - 74% >74% Office Environment X Sitting X Standing, Walking X Simultaneous/Repetitive Hand Movements X Typing/Data Entry X Close Vision (Near Acuity) X Distance Vision (Far Acuity) X Color Vision (ability to identify and distinguish colors) X Accommodation (ability to adjust the eye to bring an object into sharp focus) X Hearing/Speech X Sedentary (Exert up to 10 pounds of force) X Light (Exert up to 20 pounds of force) X Lifting, carrying or pushing of objects up to twenty-five (25) pounds X Lifting, carrying or pushing of objects up to fifty (50) pounds X Lifting or pushing of objects over fifty (50) pounds X Adverse movements such as overhead, bending, reaching X NOTICE: A County employee in this position may encounter not public data as defined by Minnesota or federal law in the course of their position. Any access to not public data should be strictly limited to accessing the data that is necessary to fulfill the defined job duties. While data is being accessed, the employee shall take reasonable measures to ensure the not public data is not accessed by unauthorized individuals.

Once the work purpose to access the data is reasonably finished, the employee must properly store and secure the not public data in accordance with applicable County policies as well as Minnesota and federal law. All employees are expected to become familiar with and comply with the requirements of the County's Data Practices and Data Security Policies. A breach of these policies may lead to disciplinary action against the employee.

Status: Non-Exempt Job Category: Office/Clerical Banding: B22 Labor Group: AFSCME Reviewed: 07.2022, 02.2025 PLEASE NOTE: APPLYING FOR THIS POSITION REQUIRES TWO APPLICATIONS BE SUBMITTED Submit your application to the Minnesota Merit System for Child Support Enforcement Aide by going to: http://agency.governmentjobs.com/mnmeritsystem/default.cfm and clicking on job posting: Child Support Enforcement Aide (936-OC) no later than 4:30 p.m., Friday, July 31, 2026. Submit your online application to Houston County on or before the posted deadline by clicking the green "APPLY" button on this page. Please attach a cover letter and copies of any applicable licenses/certifications to your application file

If special accommodations are needed to complete the application for employment form, please contact the Houston County Personnel Office at 507.725.5822. Houston County is an Equal Opportunity Employer

Salary : $48,734 - $64,230