What are the responsibilities and job description for the Dispensary Floating Associate position at Housing Works?
Description
Compensation Range: $18.50/hr - $21.50/hr commensurate with experience
Benefits
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Overview
The Dispensary Floating Associate is responsible for providing our customers with extraordinary experience(s) as well as maintaining inventory integrity in our BOH and Stock area. While the main work location for the role is BOH, we will train this role to fill-in or float in the following areas, as needed: retail front of house, delivery. Given the unique expertise of the role and special digital/data expertise, the floating associate will fill-in areas that have data/digital implications first: pick-up, dispatch, etc.
Like all team members, the Floating Associates are expected to contribute to making their Dispensary a climate that encourages forward-thinking, embraces inclusion, and practices generosity of spirit. The Floating Associate will also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines.
Responsibilities
Compensation Range: $18.50/hr - $21.50/hr commensurate with experience
Benefits
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Overview
The Dispensary Floating Associate is responsible for providing our customers with extraordinary experience(s) as well as maintaining inventory integrity in our BOH and Stock area. While the main work location for the role is BOH, we will train this role to fill-in or float in the following areas, as needed: retail front of house, delivery. Given the unique expertise of the role and special digital/data expertise, the floating associate will fill-in areas that have data/digital implications first: pick-up, dispatch, etc.
Like all team members, the Floating Associates are expected to contribute to making their Dispensary a climate that encourages forward-thinking, embraces inclusion, and practices generosity of spirit. The Floating Associate will also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines.
Responsibilities
- Categorize products in the POS system, ensure listings are accurate, and ensure data integrity.
- Prepare/stage back of house for daily sales process.
- Process weekly cycle counts.
- Work with management to predict and anticipate floating needs for the day/week.
- Comply with all BOH policies and procedures; recommends changes/improvements.
- When needed, assist in the front of the house – with a focus on pick-ups (but available for all registers).
- Provide knowledge, expertise, guidance, and a personalized experience to each customer by explaining the potential benefits of the Cannabis products offered.
- Ensures customer questions or concerns are resolved quickly, completely, and discreetly. Communicate any requests or unresolved concerns to management immediately.
- Add customers to loyalty database and offer memberships to all customers.
- When needed, assist with delivery – with a focus on dispatch and customer calls (but available for all delivery roles).
- Ensure inventory stock matches delivery requirements and pack orders.
Salary : $19 - $22