What are the responsibilities and job description for the Resident Opportunity and Self-Sufficiency (ROSS) Coordinator position at Housing Authority of the City of Los Angeles?
Please go to http://www.hacla.org/careers for details of this position and to apply.
NOTE: The Resident Opportunity and Self-Sufficiency (ROSS) Coordinator is a single incumbent, temporary three-year assignment fully funded by the ROSS-SC grant award. Currently, it is expected that the ROSS-SC grant will fund through the end of May 2026. The position is subject to funding availability and not eligible for any yearly Cost of Living Adjustments during grant period.
NATURE OF WORK: Under general direction, the ROSS Coordinator works with community service providers to tailor services to the needs of eligible residents such as at-risk youth or hard to employ adults, establishes a system to monitor and evaluate service delivery and outcomes, and coordinates with other independent living programs.
TYPICAL DUTIES:
- Research, develop, and maintain a network of service providers, local community resources, or other supportive services for youth and adults to serve as a liaison between the Authority and outside agencies;
- Interview and assess persons who are at-risk and evaluate needs to identify solutions or connect with resources;
- Implement case action plans to provide human services for eligible residents individually, as a family, or in other small groups, and aid eligible resident(s)/tenant(s) in mobilizing their inner capabilities and external resources to improve social functioning;
- Establish regular contact and maintain effective communication with eligible residents/tenants;
- Collaborate with facility management staff;
- Complete assessments, document all resident/tenant participants’ situation and progress, prepare activity reports, and various documents as required by the US Department of Housing and Urban Development (HUD);
- Assists with coordination of onsite events for residents/tenants as appropriate, including workshops, trainings, or other educational events;
- Establish and maintain visibility within the community through professional networking, advocacy groups, etc.
- Attend and actively participate in required Resident Service Coordinator training programs and conferences.
Knowledge of:
- Local, state, and federal public benefits available to eligible low-income families, including youth, senior citizens, and/or people with disabilities
- Procedures, practices and methods of office functions;
- Housing Authority organization, operation, policies and procedures;
- Research techniques and technical aspects of area of specialty.
- Work with multiple service providers to organize, strategize, and coordinate service delivery;
- Make prompt and accurate recommendations;
- Use sound judgment in the performance of duties;
- Deal tactfully and effectively with residents, employees, outside agencies and the public;
- Meet schedules and timeliness;
- Establish and maintain effective working relationships with others;
- Apply and explain established policies, procedures and regulations and recommend an effective course of action;
- Communicate clearly and concisely, both orally and in writing.
MINIMUM QUALIFICATIONS:
Associate’s degree in Social Services, Human Services, Public Administration, Psychology, Sociology or related field, -AND- two (2) years of experience in community or social services delivery providing assistance to a vulnerable population or a related field -OR- an equivalent combination of education, training, and experience.
The ideal candidate would have demonstrated working knowledge, training and experience of local services for the at-risk youth or hard to employ adults; the ability to communicate fluently in more than one language is a plus.
SPECIAL REQUIREMENT: Must possess a valid California driver’s license.
EXAMINATION
Applications will be reviewed for relevant experience, education and training. Applications must be detailed and complete for proper evaluation. Resumes may be included but may not be submitted in lieu of application content. Only the MOST QUALIFIED APPLICANTS will be invited to the testing process, which may include any combination of oral, written and/or performance examination. Applicants must pass each phase of the testing process with a rate of 70% or higher to be placed on the "Certified List". Generation of a Certified List does not mean that there are any vacant and available positions at this time. The Certified List will be available for not less than 12 consecutive calendar months.
THE EXAMINATION FOR THIS POSITION WILL OCCUR ON March 6, 2024. If you are invited to the examination process, you will receive an email from a recruiter at the Housing Authority NO LATER THAN FRIDAY, March 1, 2024. This will be your only notice. There will be no changes to the date(s) of the examination.
REFERRAL PROCESS
Only applicants who have been placed on the certified eligibility list will be considered for job openings. Placement on the eligibility list is neither a guarantee of employment, nor is it an implied promise of work. All applicants referred from an eligibility list for selection interview(s) will be considered for the position; however, only the best-qualified applicant(s) may be selected.
SELECTION PROCEDURE
Applications will be reviewed for relevant experience, education and training. The application must be detailed and complete for proper evaluation.
HIRING INFORMATION:
All job offers are contingent upon successful completion of a pre-employment evaluation, which includes: a post-offer medical examination (includes drug and alcohol screening), criminal records check, employment history and education verification, and documentation of the right to work in the United States.
All job offers are contingent upon successful completion of a pre-employment evaluation, which includes: a post-offer medical examination (includes drug and alcohol screening), criminal records check, employment history and education verification, and documentation of the right to work in the United States.
DISABILITY ACCOMMODATION:
Testing Accommodations: If you require an accommodation due to a physical, mental or learning disability, please call (213) 252-5400 for special assistance. Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority.
Testing Accommodations: If you require an accommodation due to a physical, mental or learning disability, please call (213) 252-5400 for special assistance. Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority.
Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.
NOTE: The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.
We are an Equal Opportunity/Affirmative Action Employer.
As a condition of new and continued employment, employees in this classification must participate in mandatory direct deposit of payroll.
Pursuant to the Housing Authority of the City of Los Angeles' Conflict of Interest Policy, new and existing employees are required to refrain from participating in activities, employment or enterprises, which are in conflict with public interest and/or with his or her duties as an employee of the Authority. A copy of the Conflict of Interest Policy may be obtained by visiting our website at:
http://www.hacla.org/Portals/0/Attachments/Others/ConflictofInterestPolicy.pdf
Please call NeoGov Toll-Free Applicant Support telephone line (855) 524-5627 if you forget your password, have application login problems or get an error message during the application process.
NOTE: The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.
We are an Equal Opportunity/Affirmative Action Employer.
As a condition of new and continued employment, employees in this classification must participate in mandatory direct deposit of payroll.
Pursuant to the Housing Authority of the City of Los Angeles' Conflict of Interest Policy, new and existing employees are required to refrain from participating in activities, employment or enterprises, which are in conflict with public interest and/or with his or her duties as an employee of the Authority. A copy of the Conflict of Interest Policy may be obtained by visiting our website at:
http://www.hacla.org/Portals/0/Attachments/Others/ConflictofInterestPolicy.pdf
Please call NeoGov Toll-Free Applicant Support telephone line (855) 524-5627 if you forget your password, have application login problems or get an error message during the application process.