Workforce Development and Digital Inclusion Manager 18-25

Job Notice

Date Posted: April 22, 2025

Position: Workforce Development and Digital Inclusion Manager

Starting Rate: $65,000/year

Job # 18-25

DEADLINE FOR APPLICATIONS: Open Until Filled

Established in 1937, the Housing Authority of the City of Austin (HACA) is a national leader in providing safe, healthy and affordable housing options for the Austin community. HACA's mission is to cultivate sustainable affordable housing communities and partnerships that inspire self-reliance, growth and optimism.

The Housing Authority of the City of Austin (HACA) is looking for a highly motivated and detail-oriented Workforce Development and Digital Inclusion Manager to lead critical initiatives that bridge the digital divide, strengthen economic self-sufficiency, and connect residents to life-changing career opportunities. HACA has been a leader in affordable housing in the City of Austin for more than 85 years. In partnership with the U.S. Department of Housing and Urban Development, local government entities, and numerous non-profit agencies, HACA provides access to safe, stable housing to over 20,000 individuals.

What you will do in this position:

As a key member of the Austin Pathways team, you will lead and coordinate programs that combine digital access, workforce readiness, and adult education, all while supporting a thriving network of interns, residents, and community partners.

• Digital Inclusion Program Management

• You'll help manage several dynamic programs:

• • • Bringing Digital Opportunity Home - Connect families to digital tools that support education, employment, and wellness.
    • Digital Pulse: Connecting Communities to Better Health - Deliver digital health assessments and access to online wellness resources.
    • Smart City@HACA - Ensure residents can use digital platforms for rent payment, maintenance, transportation, and civic participation.

• Your responsibilities include:

• • • • Managing staff, interns, and volunteer capacity through MOUs or contracts (e.g., Digital Ambassadors).
      • Creating and tracking project schedules, ensuring service delivery is consistent and documented.
      • Proposing innovations to improve efficiency, quality, and resident outcomes.

• Workforce Development & Adult Education

• • Design and implement a strategic Employer Recruitment & Relationships Plan.
  • Oversee career pathway and adult education programs, aligned with agency and grant goals.
  • Coordinate with partners and monitor performance using tools like Apricot Case Management.
  • Lead resident-facing events (workshops, seminars) that support employment and job readiness.
  • Manage the Good Neighbor Safety Ambassador program.

• Partnerships and Community Outreach

• • Serve as liaison to workforce, education, and employment organizations.
  • Attend economic development and chamber of commerce meetings to stay on top of hiring trends.
  • Build and sustain partnerships to enhance service delivery and resource sharing.

• Data, Reporting & Evaluation

• • Track and analyze key performance indicators.
  • Maintain data systems (Apricot) and generate reports for stakeholders and funders.
  • Conduct results-based evaluations to guide program improvements.

• Grants, Donations & Operations

• • Assist with grant applications, compliance, and performance reporting.
  • Monitor vendor contracts and ensure timely payments.
  • Manage purchasing, procurement, and inventory in alignment with HACA policy.
  • Uphold Data Privacy & Protection standards for digital services and volunteers.

More about this position:

Qualified candidates must possess:

• Bachelor's degree from a four-year college or university; OR
• Three years related experience and/or training; OR
• Equivalent combination of education and experience.

Preferred candidates will also possess the following skills and abilities:

• Degree in Business, Liberal Arts, Government, Economics, Health Administration, Public Health, or Public Policy.
• Experience in workforce development, digital inclusion, partnership building, and program management.
• Knowledge of in-demand careers, career pathways, and local labor market trends.
• Experience with labor market research, adult education initiatives, and community-based outreach.
• Understanding of community resources related to childcare, employment, and social services.
• Spanish or American Sign Language (ASL) proficiency preferred.
• Effective communication and presentation skills to diverse audiences.
• Compassionate and professional approach to working with residents from all backgrounds.
• Strong computer and case management system skills (Google Suite, SharePoint, Apricot, Adobe Acrobat).
• Familiarity with HUD programs, state/federal employment laws, and nonprofit compliance standards.

Benefits:

• Paid sick leave, annual leave, birthday leave & federal holidays
• 100% of employee health insurance premiums paid by the agency
• Supplemental health, dental, vision, and life insurance options for employees and family
• Employee Assistance Program
• Hybrid work schedule available
• For a more detailed description of our compensation/benefits offered, go to the following website: https://www.hacanet.org/employment/

APPLICATIONS FOR EMPLOYMENT: Application for the open posted position must be submitted via online at the following website: https://hacanet.applicantpro.com/ However, we will accept applications at the Housing Authority of the City of Austin, 1124 S. IH-35, Austin, Texas 78704. No applications will be accepted after the noted closing dates on the job announcement. We encourage you to visit our website often to view and apply for vacant positions with the Housing Authority of the City of Austin or sign up for job alerts at our career site. The HACA is a drug-free workplace. A Criminal Background Check including a sex offender registry check. A Driving Record, Texas Driver's License, and a Physical/Drug Screening will be required upon offer of employment. EQUAL OPPORTUNITY EMPLOYER

Salary : $65,000