What are the responsibilities and job description for the Family Service Worker position at Housing Authority of Columbus Georgia?
Position Overview
Under the general supervision of the Resident Services Manager, this is a part-time professional position responsible for working directly with residents, referral agencies, site staff and other parties. The work involves a high level of contact with clients and other agencies with opportunity for independent action in developing programs and activities and requires tact, compassion, and a willingness to assist others.
Duties and Responsibilities
The statements contained here reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. The functions listed are also examples of duties that may be required and in no way imply a contractual agreement between the employer and employee or affect the at-will relationship between the parties.
Required Knowledge and Abilities
1. Knowledge of the general operations and procedures relevant to the promotion and delivery of general human services.
2. Knowledge of principles and practices associated with service facilitation.
3. Knowledge of social, economic and demographic characteristics of the community.
4. Knowledge of available social services along with the ability to secure the confidence and cooperation of other public agencies.
5. Knowledge of social service methods and techniques.
6. Knowledge of the occupational hazards and safety precautions that accompany the job.
7. Ability to understand, act on, and interpret policies, regulations, and procedures.
8. Ability to perform as part of a team and relate effectively to other staff, residents and service providers.
9. Ability to be tactful and non-judgmental with people, work on own initiative and exercise good judgment in performance of duties.
10. Ability to prepare and present ideas in a clear and concise manner, both orally and in writing.
11. Ability to establish and maintain mutually respectful, effective working relationships with other employees, participants, and collaborative agency personnel.
12. Ability to think and react calmly in emergency situations.
13. Advanced knowledge of Microsoft Office products, e.g., Word, PowerPoint, and Excel, and ability to function within housing specific software.
Minimum Education, Training, and/or Experience
High School Diploma and combination of experience and training which provides the required knowledge, skills, and abilities.
Physical Requirements
Special Requirements
1. Possession of a valid driver’s license.
2. Able to be covered under the Housing Authority’s fidelity bond.
3. Must be insurable under the Authority’s fleet insurance carrier.
Salary : $17