Public Housing Specialist

JOB SUMMARY

Housing Authority of Asotin County is seeking qualified applicants to fill the role of Public Housing Specialist in Clarkston, WA. This role involves performing a variety of administrative tasks with high accuracy and efficiency.

Under general supervision, performs duties related to the daily operations of maintaining Public/Affordable Housing occupancy and assisting with other assigned administrative tasks as required. Responsibilities include answering phones, greeting visitors, performing all functions of the tenant review process including annual/interim reviews and inspection scheduling. Ensures program compliance is current according to HUD, Fair Housing, and state/local regulations. Proficiency in Microsoft Office, strong communications skills, and the ability to maintain confidentiality are essential.

RESPONSIBILTIES

· Serve as the main point of contact for residents, applicants, and the public for questions, explanation of processes, and any resident concerns

· Process annual/interim reviews of tenant eligibility, which may include:

o Preparing review packets, tracking review status, assisting residents with review paperwork, scheduling inspections, processing income verifications as required, calculating rent, and entering information into the software system

· Maintain resident files and ensure files are ready and available for internal and external audits

· Complete and submit reports that are essential for continued funding and ensure all errors are corrected in a timely manner

· Receive, review, and process applications for multiple waitlists

· Select potential residents from the waitlists and perform screening, which may include:

o Verifying applicant information for accuracy, contacting and interviewing applicants, calculating income, and determining rent amount

· Prepare lease agreements, coordinates move-ins, and review all paperwork/community policies with residents

· Receive and document resident incidents/complaints and direct to the appropriate personnel

· Ensure lease requirements are met and issue compliance notices to residents if requirements are not met

· Receive and respond to Reasonable Accommodation requests following policies and procedures

· Enter rent payments into the software system

· Track delinquent resident accounts ensuring late fees are applied and late rent notices are distributed monthly

· Send monthly statements to tenants as needed

· Receive resident work order requests and enter into software system

· Complete work orders that have been processed by Maintenance and charge tenants appropriately following the resident charge schedule

· Collaborate regularly with accounting, maintenance, and other Housing Authority staff

· Attend meetings and take notes as necessary

· Distribute notices to residents for various capital projects that may be in process

· Scan invoices, send out checks, and file invoices for the accounting department

· Assist the Executive Director with monthly Board reports and meeting minutes

· Assist other staff as assigned or requested

MINIMUM QUALIFICATIONS (REQUIRED)

· At least 1 year of experience in an office environment

· At least 1 year of experience in an administrative support role

· High School Diploma or GED

PREFERRED QUALIFICATIONS

· Associate’s degree in accounting, business administration, or related field

· Experience following federal, state, and local regulations

· Experience with Public/Affordable housing programs

· Basic accounting knowledge

KNOWLEDGE AND SKILL REQUIREMENTS

· Proficient in Microsoft Office suite

· Valid driver’s license

· Strong communication skills, both verbal and written

· Basic math skills

· Collect and analyze large amounts of information

· Work professionally and effectively with residents, Housing Authority staff, state/local agencies, and the public

· Proficiently use a computer and ten key calculator

· Work independently

· Demonstrate strong organizational skills including prioritizing tasks, ensuring accuracy, multitasking, and completing tasks in a timely manner

· Adapt to changing regulations and business needs with a positive attitude and willingness to learn any new requirements

· Ability to work effectively with individuals of diverse cultural and socioeconomic backgrounds

· Maintain confidentiality regarding current and prospective resident information

BENEFITS

· Medical/Dental/Vision Insurance

· Wellness Program

· Employee Assistance Program

· Health Reimbursement Arrangement (HRA)

· PERS Retirement

· Vacation Accrual

· Paid Sick Leave

· Basic Life Insurance

· Paid Holidays

Housing Authority of Asotin County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $20