Accounts Receivable Specialist

HouseMart is an established Hawaii-based retail organization built on an entrepreneurial spirit that strives to serve as a symbol of success through our service and commitment to our customers. Our organization currently operates over 30 Ace Hardware, Ben Franklin Craft and Daiso stores, with over 500 employees in Hawaii, Washington, Oregon, and Nevada. A local family-owned business for more than 70 years, the HouseMart brand strives to serve as a symbol of family values, exceptional service, and commitment to providing the products our customers need. 

We are currently seeking an Accounts Receivable Specialist for our Accounting department at our Support Services office in Honolulu, HI. 

The Accounts Receivable Specialist is responsible for ensuring accurate and timely billing, processing payments, account reconciliation, and collections management. This role supports the Accounting Department by maintaining financial records, resolving billing issues, and assisting with reporting to ensure the company’s receivables are collected efficiently and in compliance with company policies. 

ESSENTIAL FUNCTIONS:

• Projects a high level of AIE (Attitude, intelligence, and enthusiasm) to both external and internal customers. 
• Prepare and post daily payments, deposits, monthly account statements and aging reports, and other financial statements according to established procedures. 
• Managing accounts receivable aging reports, identifying delinquent accounts to collect payments.
• Operate computers programmed with accounting software to record, store, and analyze information. 
• Reconcile and report discrepancies to ensure accuracy of financial records.
• Process and maintain customer credit accounts.
• Keep records of invoices and support documents. 
• Perform general office duties such as filing, answering telephones, and handling routine correspondence. 
• Comply with company policies, procedures, and regulations. 
• Access computerized financial information to answer general questions as well as those related to specific accounts. 
• Strong teamwork and collaboration skills required with the ability to work effectively across other support departments and our retail stores. 
• Safety and Security
  1. Work in a safe manner to protect yourself, your co-workers and others who may be affected by your actions.
  2. Work together on exercising prevention methods to minimize injury or loss. Suggest solutions to mitigate hazards.

OTHER FUNCTIONS: 

• Train other employees in standard operating procedures as necessary.
• Prints envelopes for statements and remittances. 
• Other duties as assigned.

COMPETENCIES:

• Communication Proficiency 
• Ethical Conduct
• Confidentiality
• Time Management
• Teamwork

WORK CONDITIONS:

Equipment/Tools Used: Accounting software, internet, MS Office Suite, EAGLE software, Database user interface and query software and basic office equipment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 

Work Environment: Works under regular office conditions. Occasional exposure to heat and dust, hazardous equipment (box, openers, scissors, staplers, paper cutter), and supplies (ink, glues, chemicals, paint, etc.) 

EXPECTED HOURS OF WORK:

• Generally works Monday through Friday. Available flexible hours as needed (including days, nights, weekends, and holidays). 
• Works at least 40 hours each week.

PHYSICAL DEMANDS:

• This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. 
• Must be able to lift and carry items up to 20 pounds.

SKILLS, KNOWLEDGE & ABILITIES: 

• Requires attention to detail, concentration, and alertness.
• Ability to prioritize and multitask.
• Organizes work to complete assignments, maintains accuracy, pays attention to detail, and demonstrates customer service standards.
• Evidence of strong confidentiality practices.

QUALIFICATION REQUIREMENTS:

• Associate’s degree or equivalent combination of education and experience. Bachelor's degree in accounting, finance, or related field preferred. 
• Minimum 1 year of accounting or clerical experience preferred.

FULL TIME BENEFITS:

• Health Plan Coverage (Medical, Vision, Dental) 
• 20% Employee Discount  
• 401(k) with Employer Match 
• Profit Sharing Program 
• 100% Company Paid Life Insurance 
• Vacation, Sick Leave, Personal Leave and Holidays

We are a drug-free workplace and an equal opportunity employer.