QC Lab Technician

Description

House of Cheatham is looking for a dynamic individual to join our Quality department. This is a great opportunity for someone who enjoys problem solving, and has great attention to detail. Our company offers great benefits, including; performance bonuses, 9 paid holidays, 401k, paid parental leave and more. Our brands are world famous! This includes Aunt Jackie's Curls and Coils, Hollywood Beauty, Africa's Best and Originals, and Kuza. Join a winning team!

The Quality Control Technician maintains the efficient operation of Quality Control Lab ensuring that all equipment is operational. He or she checks blended batches of bulk product samples for conformance to product specification. She/he utilizes the vicinity manufacturing software to facilitate production and accounting workflow. The QC tech inspects production lines to ensure finished goods and intermediates meet product specifications. Assists and contributes to any special projects that pertain to the Laboratory team.

Essential Functions

Understand proper workflow in the compounding and production areas of the plant and apply this knowledge to assure finished goods meet all relevant specifications.

• Understand the coding system for packaging, labels, raw materials, intermediates and finished goods in order to maintain accurate identification of production and production components.
• Learn and understand the operation of the manufacturing software and be able to create and modify production and quality documents as needed. You will use the manufacturing system to record the results of quality tests and inspections.
• Inspect tank, production Line and all equipment as it relates to product approval.
• Learn and understand the complete set of quality control tests used to document a product’s conformance to standards.
• Proficiency in obtaining accurate test results.
• Adjust blended batches so they will conform to product specifications when necessary.
• Release conforming batches to production for further processing.
• Troubleshoot non-conforming batches.
• Inspect out-going product when required by customs or customer requirements
• Investigate product quality complaints or concerns.
• Accurately file and maintain laboratory and production records.
• Maintain a safe and satisfactory work area as determined by OSHA and company guidelines and procedures.
• Learn and understand the complete set of Quality Control Laboratory SOP, Good Documentation and documents used for product conformance to standard and obtain accurate results.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions in resolving problems.
• Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It may not involve solving the problem, only recognizing there is a problem.
• Selective Attention - The ability to concentrate on a task over a period without being distracted.
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Language Skills - Ability to read and interpret documents and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to deal with problems involving several concrete variables in standardized situations.
  
  

Requirements

KEY RESULT AREAS

• Ability to:
• Resolve complex issues
• Ensures delivery of products in a timely manner
• Analyzes deficiencies and implements plans to correct
• Professional communication and leadership
• Motivates team
• Safety advocate and enforcer
• REQUIRED EXPERIENCE / KNOWLEDGE
• 2 yrs. in Quality Control roles
• Read, write and communicate in English
• Proficient user of Microsoft Office Suites
• Efficient computer/software user
• Strong attention to detail
• Mathematical, reasoning, critical thinking and analytical skills
• Strong written and verbal communication skills
• REQUIRED EDUCATION
• High School Diploma or equivalent
  
  

WORKING CONDITIONS & PHYSICAL DEMANDS

• Non-climate-controlled warehouse environment with machine and production line noise
• Ability to stand, walk, sit, squat, bend, and climb for long periods of time.
• Ability to lift and carry up to 50 pounds
• Ability to see details at close range (within a few feet of the observer)