What are the responsibilities and job description for the COBRA Processor (R1) position at Houchens Insurance Group?
Description
80% Cobra Processor
Language Skills
80% Cobra Processor
- Critique and import data for all terminations and new hires in COBRA WEB Software.
- Processing batch payments in COBRA software and entering into spreadsheet.
- Creating invoices for billing and assisting with other accounting duties.
- Communicating with clients and carriers on a regular basis.
- Preparing/communicating emails, letters, etc. to COBRA participants.
- Remain abreast of changes in COBRA laws.
- Answering phone calls as needed.
- Filing and shredding as needed.
- Performing other clerical duties as needed.
- Assisting others in the company in the fostering and maintenance of healthy working relationships with current or potential clients.
- Documents all correspondence and follows up for necessary information updates at appropriate times.
- Works together with team and with other departments as needed. Manages PTO to work with departmental needs. Volunteers to back up and/or assist others as needed.
- Displays commitment and initiative to meet department and agency education goals as set forth in the education program.
Language Skills
- Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- To perform this job successfully, an individual should have knowledge of Internet software; Agency Management System; Spreadsheet Software.
- Associate's degree or equivalent from two-year college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience.
- Not Applicable.