Hardware Associate Marketing Coordinator

Our Mission

Proudly empowering employee-owners, serving customers, and supporting communities!

Our 5 Rules

Do Your Job

Be Kind

No Surprises

No Drama

Protect The Brand

Our Values

Listening and reacting to customers

Fair and Honest dealings with all.

Operating profitably to enhance our future.

Innovation and action without fear of failure

Open communication with all employee-owners

Job Title: Associate Marketing Coordinator Hardware

Location: Houchens Food Group

Reports to: HFG

Overview:

To The Marketing Coordinator – Ace Hardware supports the planning, coordination, and execution of local marketing initiatives for company-operated Ace Hardware locations. This position develops social media content, as well as develops local advertising campaigns that complement Ace Hardware’s national marketing programs, and helps ensure marketing expenses are accurately documented and applied to the appropriate stores, campaigns, and accounts.

The role works closely with Marketing, Store Operations, Finance, Ace Hardware corporate partners, and external vendors to support consistent brand execution, strengthen local market awareness, and drive customer engagement and store traffic.

Core Responsibilities

Social Media Support

Responsible for creating, scheduling, and publishing social media content for company-operated Ace Hardware locations.

Develop content that highlights products, promotions, seasonal needs, community involvement, store events, and local team members as needed.

Acts as point of contact for local stores for trouble shooting for Soci scheduler.

Maintain social media content calendars and ensure posts are published accurately and on schedule.

Monitor social media comments, messages, and customer interactions, escalating questions or concerns when appropriate.

Ensure social media content follows company standards and Ace Hardware brand guidelines.

Assist with tracking engagement, reach, traffic, and other basic social media performance measures.

Local Advertising and Campaign Coordination

Responsible for developing local advertising campaigns that supplement Ace Hardware’s national marketing campaigns/calendar.

Coordinate local marketing activities across channels such as social media, digital advertising, print, radio, direct mail, community sponsorships, and in-store materials.

Support advertising initiatives related to seasonal promotions, grand openings, store events, community partnerships, and local sales opportunities.

Coordinate campaign deadlines, creative materials, and store information with cross-functional teams.

Proofread advertising materials for accuracy, including dates, pricing, locations, product information, and promotional details.

Help distribute approved campaign materials and instructions to participating stores.

Maintain organized files of advertisements, campaign plans, approvals, and completed marketing materials.

National Campaign Support

Review Ace Hardware corporate marketing calendars, promotional materials, and campaign resources.

Assist stores with implementing national campaigns at the local level.

Coordinate with store teams to ensure campaign materials are received, displayed, and used appropriately.

Identify opportunities to extend national campaigns through locally relevant content and advertising.

Help communicate campaign timelines, requirements, and updates to internal stakeholders.

Marketing Expense Coordination

Review marketing invoices, receipts, purchase documentation, and related expense records for completeness and accuracy.

Ensure marketing expenses are assigned to the correct cost center and account.

Maintain organized records of campaign spending, vendor charges, reimbursements, and supporting documentation.

Work with Marketing, Finance, Accounts Payable, and store teams to resolve expense discrepancies.

Assist with tracking actual campaign expenses against approved budgets.

Prepare basic expense summaries and reports for management review.

Qualifications

Bachelor’s Associate or bachelor’s degree in Marketing, Communications, Business, Advertising, Finance, or a related field preferred.

Previous internship, part-time, volunteer, or professional experience in marketing, social media, retail, administration, or accounting support is preferred.

Entry-level candidates with relevant coursework or project experience will be considered.

Experience using social media platforms for a business, organization, or school group is preferred.

Basic experience reviewing invoices, tracking expenses, or maintaining financial records is helpful.

Retail, hardware, home improvement, or multi-location business experience is a plus.

Proficiency in Microsoft Office, particularly Excel, Outlook, PowerPoint, and Word.

Experience with Canva, Adobe Creative Suite, social media scheduling tools, or digital advertising platforms is a plus.

Knowledge/Additional Skills/Aptitude

Strong writing, editing, and storytelling skills.

Understanding of social media platforms and content best practices.

Basic knowledge of email marketing, social media, and digital campaign execution.

Creative thinking with attention to detail.

Analytical mindset with ability to interpret performance data.

Strong organizational and time management skills.

Collaborative team player with strong communication skills.

How to Apply:

Interested candidates should submit their application through Paylocity or Indeed.

Houchens Industries is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.