What are the responsibilities and job description for the Hardware Dept Associate position at Sutherland Lumber Company?
A Hardware Dept Associate position is currently open at our Louisville, KY location. Career opportunities may be available to full-time employees.
Objectives:
To be an integral part of our retail sales team by demonstrating excellent customer service skills in our retail store. Our ideal candidate takes pleasure in solving problems, is able to work under pressure, sell to customers and enjoys being part of a team. Teamwork at Sutherlands means participating in team decisions, maintaining good working relationships and supporting coworkers and our business goals.
Primary Tasks and Responsibilities:
- Greeting customers
- Assisting customers with home improvement questions and guiding customers towards the right product(s)s primarily in the hardware department, but in other departments around the store as well.
- Maintaining excellent store presentation
- Be crossed trained to fill in at other departments.
- Assist with refunds and exchanges
Qualifications:
Qualified candidates will have a high school education/GED and 1 years of retail sales experience or the equivalent combination of education, experience and/or training. Specific product knowledge and sales experience is preferred, but not necessary. A varied schedule will include day, evening and weekend shifts.
- Excellent customer service skills
- Knowledgeable with home improvement products
- Knowledgeable with Hardware Fundamentals
- Friendly and outgoing personality
- Motivated, hardworking and honest
- Detail oriented
- Prior Hardware and Home Improvement experience preferred.
Salary:
We offer competitive pay, based on your level of experience.
Additional Information:
The responsibilities and qualifications displayed here are subject to change. This is not an official job description. Sutherlands® strives to be a drug-free work environment. All employees are subject to initial and random drug screening.
About Us:
We are a privately held company with a very successful history. We are an equal opportunity employer and offer the opportunity for a challenging and rewarding career.
Posted: 08-27-2026
Instructions to Applicants:
- Download an Employment Application
- Fill out the application in your own handwriting.
- Mail or drop off the application in-person to:
3620 Brownsboro Rd
Louisville, KY US 40207
Louisville, KY US 40207
No phone calls please.
Applicants that match our criteria for open positions will be contacted for an interview. If an application does not match our current criteria, it will be kept active for at least 90 days for consideration of future openings. If you wish to be considered for employment after that time, please re-apply.
Sutherlands is an Equal Opportunity Employer and strictly enforces a DRUG-FREE WORKPLACE.
Salary : $35,469 - $61,980