What are the responsibilities and job description for the Bilingual Human Resources Supervisor position at HOTELPRO?
If you’re passionate about creating positive, fair workplaces, and you have led an HR team, we’d love to meet you!
We’re looking for an experienced Bilingual HR Business Partner with experience managing an HR team to join our team at HotelPro’s corporate headquarters in Atlanta, GA as our HR Business Partner. In this role, you'll lead our HR team while serving as a strategic partner to our market operations and corporate teams—providing expert support in compliance, employee relations, and performance management with a people-first approach.
Who We Are
HotelPro is a national leader in hospitality staffing with regional offices across the U.S. We’re proud to be a trusted, nationally preferred partner to top hotel management companies—driven by a legacy of excellence and people-first service. We partner with hotels across the country to provide workforce solutions that make operations run smoother and teams feel supported.
What You’ll Do…
- Serve as a trusted advisor to leaders across markets on employee relations, HR compliance, and performance management
- Provide guidance and mentorship to the Talent Operations team to ensure consistent support across locations
- Lead thorough, objective investigations and help resolve associate concerns with fairness and professionalism
- Guide leaders through progressive discipline processes and performance improvement plans
- Ensure compliance with federal and state employment laws including FMLA, ADA, wage/hour, and EEOC requirements
- Manage leave of absence programs and accommodations, including FMLA, ADA, PFL, and state-paid sick leave
- Maintain accurate and organized HR documentation, including personnel files, case records, and compliance logs
- Oversee unemployment claims, eligibility documentation, and reporting
- Maintain and improve HR policies, procedures, and employee handbooks to ensure legal compliance and relevance
- Provide coaching and training to leaders on policy interpretation, conflict resolution, and consistent practices
- Analyze HR data and trends to drive meaningful recommendations and continuous improvement
- Ensure timely, accurate reporting and HR record retention in alignment with internal policies and external requirements
- Identify and address gaps in HR operations by proposing practical, people-focused solutions
- Collaborate closely with the Talent Team and field operations to support a consistent and values-driven employee experience
What Can You Bring…
- Bilingual in English and Spanish (required)
- Candidates located in Florida or nearby must be willing to relocate to Georgia and work in-office
- 5 years of progressive HR experience, with a strong focus on employee relations and compliance
- 2 years of PROVEN experience leading or coaching an HR team and leaders
- Bachelor’s degree in Human Resources or a related field, or equivalent practical experience
- PHR or SHRM-CP certification preferred
- Strong understanding of federal and state employment laws
- Excellent communication, coaching, and problem-solving skills
- Solid knowledge of MS Excel or similar data analysis tool
- A calm, people-centered approach to conflict resolution
- Comfortable working in fast-paced, ever-changing environments
- Experience in HR data analysis and reporting is a plus
Why Join HotelPro
At HotelPro, we pride ourselves on offering not just a job but a fulfilling career experience. We are dedicated to fostering innovation, collaboration, integrity, and growth. We believe in creating a positive and dynamic work environment where everyone can thrive. As you contemplate your career path, consider joining a team that values professionalism, ownership, and people-first strategies.
Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- PTO and company holidays
- Employee Discounts
- Fitness and Wellness Perks
- Pet Insurance
- A collaborative and supportive team environment
Apply Now!
If you're ready to take the next step in your HR career we invite you to submit your application to the "Bilingual HR Business Partner" job through our careers website:
https://www.gohotelpro.com/corporatecareers