Bilingual Hotel Manager (BOH)

Ready to take your hotel management career to the next level? If you’re a proven hotel leader — whether you’ve led operations in Housekeeping, Rooms Division, F&B, or a tenured department manager — this is your opportunity to bring your expertise to a broader, more impactful role with work-life balance!

Who We Are

HotelPro is a national leader in hospitality staffing with regional offices across the U.S. We’re proud to be a trusted, nationally preferred partner to top hotel management companies—driven by a legacy of excellence and people-first service. We partner with hotels across the country to provide workforce solutions that make operations run smoother and teams feel supported.

About The Role

We’re looking for Bilingual (English/Spanish) experienced Hotel Managers ready for a bigger stage. You will lead and grow our markets across Kentucky and Ohio as our Regional Area Manager.

Traveling:

You’ll travel around 60% of the time to connect with teams, visit client sites, and support day-to-day operations in Kentucky and Ohio.

What You Will Do...

• Build sustainable partnerships with hotel leadership teams through transparent and proactive communication
• Guide market teams in developing thoughtful client service strategies and driving local engagement
• Support team leaders in following up on client feedback, addressing concerns, and aligning with hotel initiatives
• Resolve escalated client issues efficiently and professionally
• Promote a culture of inclusivity, trust, and motivation across associate teams
• Mentor and coach market leaders to help them grow their leadership skills and strengthen team performance
• Collaborate on business development efforts using a consultative, hands-on approach
• Support strategy and execution of market pricing and rate proposals for new and existing clients
• Support execution of recruiting strategies and workforce planning to ensure top-tier service delivery
• Monitor and analyze retention and turnover data to identify risks and opportunities
• Support compliance with safety protocols and workers’ compensation efforts
• Set clear KPIs and performance expectations with market leaders
• Track market performance, review client satisfaction metrics, and promote continuous improvement
• Partner with corporate and cross-functional teams to resolve operational issues and streamline support
• Participate in company-wide initiatives, pilots, and innovation efforts
• Ensure a clean, organized, and respectful work environment in each market

What Can You Bring...

• Bilingual in English and Spanish (required)
• Must live in Columbus or Cincinnati, OH or Lexington or Louisville, KY
• Ability to travel around 60% of the time
• 4 years of senior leadership experience in hotel operations such as: Housekeeping, Rooms Division, F&B, Banquets, etc...
• 2 years of financial oversight and budget management
• Sales or Business development experience
• Experience managing multiple markets or locations
• Hands-on approach—you’re comfortable stepping in to support recruiting, onboarding, or training when needed
• Strong emotional intelligence and people-first leadership style
• Proficiency with computers and an eagerness to learn new platforms
• Valid driver’s license and proof of insurance

Why Join HotelPro

At HotelPro, we offer more than a job—we offer a career that empowers you to lead, grow, and make a difference. We’re passionate about hospitality, committed to doing the right thing, and invested in the success of our people. If you want to work with a team that’s supportive, driven, and truly collaborative—this is the place.

Benefits include:

• Medical, Dental, and Vision Insurance
• 401(k)
• PTO and company holidays
• Employee Discounts
• Fitness and Wellness Perks
• Pet Insurance
• A collaborative and supportive team environment

Ready to make your mark in hospitality operations? We’d love to hear from you!

Submit your application through our Careers website to the "Regional Area Manager" role:

https://www.gohotelpro.com/corporatecareers