What are the responsibilities and job description for the Front Desk Agent position at Hotel Saint Luis a Marriott Autograph Collection?
Overview
Join our dynamic team as a Front Desk Agent, where you'll be the welcoming face and efficient coordinator at the front of our organization. This energetic role is vital in creating a positive first impression for visitors and clients while ensuring smooth administrative operations. Your enthusiasm, organizational skills, and technical proficiency will help foster a professional and friendly environment that supports our company's mission to deliver exceptional service. Paid position with opportunities for growth and skill development await you!
Duties
- Greet visitors, clients, and vendors with a warm, professional demeanor, providing excellent customer service at all times
- Manage multi-line phone systems to handle inquiries, direct calls accurately, and relay messages promptly
- Maintain accurate data entry and filing systems using spreadsheets, word processing, and productivity software such as Microsoft Office and Google Workspace
- Coordinate calendar management and schedule appointments or meetings efficiently for staff or executives
- Oversee office management tasks including supply inventory, document proofreading, and maintaining a clean, organized front desk area
- Assist with clerical duties such as copying, scanning, and preparing documents while ensuring high levels of accuracy and attention to detail
- Support client communication efforts by providing timely information and addressing inquiries with professionalism and courtesy
Requirements
- Proven experience in office management or administrative support roles with strong clerical skills
- Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, spreadsheets, and data entry tools
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment
- Exceptional phone etiquette skills with experience managing multi-line phone systems and providing customer support
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Demonstrated ability to handle confidential information discreetly and maintain professionalism at all times
- Technical proficiency in office equipment such as printers, fax machines, and basic troubleshooting of computer issues
Join us to be the friendly face that keeps our office running smoothly! Your enthusiasm for organization, customer service excellence, and technical know-how will make a real difference every day. We value proactive individuals who thrive on helping others while managing essential administrative functions—your energy will help create an inviting atmosphere for everyone who walks through our doors!
Pay: $15.00 - $16.00 per hour
Expected hours: 20.0 – 28.0 per week
Work Location: In person
Salary : $15 - $16