Service Bartender w/6am-2p:30pm

Job Description

Job Title: Service Bar Bartender (6:00am – 2:00pm Shift) Approximately

Job Type:  Full-Time (Thursday – Monday)

Reports To:  Food and Beverage Manager

FLSA Status:  Non-Exempt

Department:  Beverage

Division:  Food and Beverage

Location:  Hotel Monteleone

Summary

We are seeking a reliable and detail-oriented bartender to join our team for the early shift from 6:00am to 2:00pm, Thursday through Monday. The ideal candidate will be responsible for the timely and efficient preparation and serving of beverages, maintaining the cleanliness of the service bar, and completing essential prep work for the day and upcoming shifts. This position requires strong organizational skills, a keen eye for detail, and the ability to work independently while ensuring smooth operations during peak hours in the morning.

Essential Duties and Responsibilities

The essential duties and responsibilities of the Service Bar Bartender position are as follow:

Bartending (6:00am – 11:00am)

• Prepare and serve alcoholic and non-alcoholic beverages to customers, ensuring high-quality drinks and service.
• Adhere to all restaurant and bar standards when preparing drinks, garnishes, and cocktails.
• Monitor customer orders and ensure timely and accurate delivery of drinks.
• Provide exceptional customer service, addressing guest needs and questions promptly.

Bar Prep (Post – 11:00am) Approximately

• Take a 30-minute lunch break after the bartending shift ends at 11:00am.
• After lunch, perform bar prep work, including:
• Preparing garnishes for the day and the next day (e.g., cucumber slices, strawberries, lemon curls, orange peels).
• Prepping large quantities of simple syrup (4 gallons) and other necessary mixers.

• Cleaning and refilling juice bottles and syrups (including vanilla syrup).
• Preparing tea and other non-alcoholic ingredients for mocktails and other drinks.

Service Bar Maintenance

• Clean and maintain the service bar area throughout the shift, ensuring it is organized and fully stocked.
• Keep bar tools, glasses, and surfaces sanitized and ready for use.
• Ensure the bar area is presentable and well-maintained throughout the entire shift.

Inventory and Ordering

• Complete daily inventory counts and requisitions, ensuring the bar is stocked with necessary items for the next day.
• Monitor inventory levels and notify management when supplies are running low, ensuring timely reordering.
• Keep track of product usage and trends to help manage stock efficiently.

General Responsibilities

• Follow all food safety and alcohol service regulations.
• Ensure that all drinks are made and delivered in a timely and accurate manner.
• Work effectively with other team members to maintain a smooth bar operation.
• Maintain a positive attitude and strong communication skills with guests and staff.

Competency

To perform the Service Bar Bartender position successfully, an individual should demonstrate the following competencies:

• Customer Service - Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments

• Interpersonal - Focus on solving conflict, not blaming; maintain confidentiality; listen to others without interrupting; keep emotions under control; remain open to the ideas of others and try new things

• Oral Communication - Speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; participate in meetings

• Team Work - Balance team and individual responsibilities; exhibit objectivity and openness to the views of others; give and welcome feedback; contribute to building a positive team spirit; put success of team above own interests; support team’s efforts to succeed

• Written Communication – Ability to read and interpret written information

•  Diversity - Show respect and sensitivity for cultural differences

• Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold hotel’s organizational values

• Organizational Support - Follow policies and procedures; complete administrative tasks correctly and on time; support hotel’s goals and values; respect diversity

• Adaptability - Adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation; ability to deal with frequent changes, delays or unexpected events

• Attendance and Punctuality – Consistently arrive at work on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time

• Dependability - Follow instructions, respond to management direction; take responsibility for own actions; keep commitments; commit to long hours of work when necessary to reach goals; complete tasks on time or notify appropriate person with an alternate plan

• Initiative - Volunteer readily; undertakes self-development activities; seek increased responsibilities; take independent actions and calculated risks; look for and take advantage of opportunities; ask for and offer help when needed

• Judgment - Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in decision-making process; make timely decisions

• Planning and Organizing - Use time efficiently

• Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments

• Quality - Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality

• Quantity - Meet productivity standards; complete work in timely manner; strive to increase productivity; work quickly

• Safety and Security - Observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly                                

Qualifications

The requirements listed below are representative of the knowledge, skills and abilities required for an individual to successfully perform the duties and responsibilities of the Service Bar Bartender position:

• Previous bartending or relevant food and beverage experience preferred.
• Strong knowledge of cocktail recipes, bar tools, and techniques.
• Ability to work independently and efficiently with minimal supervision.
• Exceptional organizational skills and ability to multi-task effectively in a fast-paced environment.
• Must be available to work early morning and maintain punctuality.
• Ability to lift and carry items up to 30lbs for restocking and bar setup.
• Excellent communication and interpersonal skills.
• Must be at least 21 years of age and have a valid alcohol server’s permit (if required by local laws).

Language Ability

The individual selected for the Service Bar Bartender position must demonstrate the ability to:

• Effectively interact and communicate with people from diverse industries
• Read and comprehend simple instructions, short correspondence, and memos
• Write simple correspondence in the English language
• Effectively present information in one-on-one and small group situations to customers, clients and other associates of the hotel

Math Ability

The individual selected for the Service Bar Bartender position must demonstrate the ability to:

• Add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals
• Compute rate, ratio and percent

Reasoning Ability

The individual selected for the Service Bar Bartender position must demonstrate the ability to:

• Apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Deal with problems involving a few concrete variables in standardized situations

Computer Skills

The individual selected for the Service Bar Bartender position must demonstrate:

• The ability to operate a Micros system

Work Environment

The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of the Service Bar Bartender position:

• The noise level in the work environment is usually moderate
• The position is located in a temperature controlled environment

Physical Demands

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of the Service Bar Bartender position:

• Occasionally lift and/or move up to 10 pounds
• Regularly talk or hear
• Frequently stand, use hands to finger, handle or feel and reach with hands and arms
• Occasionally walk

Education and Experience

The individual selected for the Service Bar Bartender position must possess:

• A high school diploma or general education degree (GED)
• One (1) year of customer service experience
• One (1) year of high volume bartender experience