What are the responsibilities and job description for the Front Desk Agent position at Hotel Millwright?
Overview
We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily activities. The ideal candidate will be energetic, organized, and possess excellent communication skills, ready to create a positive first impression for visitors and clients alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a professional and vibrant environment.
Duties
- Greet visitors, clients, and staff with professionalism and warmth, ensuring a positive experience from the moment they arrive
- Manage multi-line phone systems, directing calls efficiently and courteously while providing accurate information or transferring as needed
- Handle appointment scheduling, calendar management, and coordinate meetings using tools like Microsoft Office and Google Workspace
- Maintain organized filing systems, perform data entry tasks, and ensure all records are accurate and up-to-date
- Support office management tasks such as supply inventory, photocopying, proofreading documents, and managing incoming/outgoing correspondence
- Assist with clerical duties including typing reports, proofreading communications, and supporting customer support efforts
- Provide bilingual support when necessary to accommodate diverse clients and staff
Skills
- Proven experience in office management or administrative roles with strong organizational skills
- Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Excellent phone etiquette with experience handling multi-line phone systems and customer support interactions
- Strong typing skills with attention to detail for data entry and proofreading tasks
- Familiarity with QuickBooks or bookkeeping fundamentals is a plus for handling basic financial records
- Ability to manage time effectively, prioritize tasks efficiently, and handle multiple responsibilities simultaneously
- Experience in medical or dental receptionist roles is advantageous but not required; a background in clerical or administrative support is essential
- Bilingual abilities are highly desirable to assist a diverse clientele effectively
Join us as a Front Desk Agent where your enthusiasm meets professionalism! Be part of a team that values your organizational talents and customer service excellence. This role offers meaningful work in a supportive environment that encourages growth—help us make every visitor’s experience memorable!
Pay: From $15.00 per hour
Work Location: In person
Salary : $15