What are the responsibilities and job description for the Conference Center Facilities Manager position at Hotel Madison?
Hotel Madison & Shenandoah Valley Conference Center Facilities Manager
- Interpret Banquet Event Orders to ensure event details and staffing are clearly communicated and orchestrated.
- Develop timeline for the week of all events and functions regarding room set ups and cleaning.
- Set up/breakdown banquet meeting space per Banquet Event Order instructions including tables, linens, and all other event provisions.
- Monitor and maintain cleanliness, sanitation and organization of all banquet spaces and common areas in the Conference Center.
- Ensure proper storage of all equipment including tables, linens, chairs, dance floor, stage, décor
- Ensure proper cleaning of all equipment after the function is completed.
- Supervise and assist assigned banquet associates during events.
- Observe Health Department guidelines for food handling and sanitation.
- Quarterly banquet equipment inventory to include tables, linen, china, glassware, and silverware.
- Monthly walk through of Conference Center with detailed checklist.
- Provide input to enhance processes that heighten guest experience and improve financial results.
- Create an environment that’s engaging, where motivated people want to join, learn, and do their best and advance.
- Lead a diverse team by modeling the way, by empowering , and coaching throughout the employment lifecycle.
- Provide specific room set capacities for all meeting rooms based on the room set-up, and any other defined factors (a/v requirements, dance floor size, staging, etc.) based on actual room sets.
- Work with the on-site A/V company to ensure their a/v set is coordinated with the room set and event needs.
- Outsource any items (chairs, tables, china, glass, linen) through 3rd party vendors for either purchase or rent based on current inventory compared to event needs on a daily basis (with executive leadership approval).
- Assist the banquet operations team as needed with any changes, additions, or modifications to room sets and event service as time permits.
- Train all banquet team members to understand and implement room set-up/tear down as required by the banquet leadership team.
- Understand and follow all room diagrams as provided by the conference services and banquet leadership team. Provide feedback and address any concerns prior to or during the set-up to avoid any negative impact to the event.
- Expected workweek is 50 hours on average. Some weeks will be more, some less.
Meetings:
BEO Meetings on Tuesday and Thursday at 2pm.
Weekly meeting with Director of Catering and Events- TBD
Staff Meeting – Wednesday at 2 PM