What are the responsibilities and job description for the Lobby Attendant position at Hotel Investment Services?
The Doubletree by Hilton Bay City is seeking dedicated individuals to join our housekeeping team as Lobby Attendants. Must have attention to detail, organization skills, good communications skills, reliability and ability to meet deadlines. This position requires availability to work 3-5 days a week, including holidays and weekends.
Responsibilities of the Lobby Attendant include:
- Lobby Maintenance: Ensure the lobby area is clean, organized, and welcoming. This includes sweeping, mopping, and tidying up seating areas, as well as restocking supplies.
- Pool Maintenance: Ensure the pool area is clean, organized, and welcoming. This includes sweeping, mopping, and tidying up seating areas, as well as restocking towels.
- Overview of all public areas, including lobby, restrooms, meeting spaces, and pool area. Ensure areas are clean, organized and welcoming.
- Customer Service: Address guest inquires and concerns promptly and courteously. Maintain a positive attitude and provide excellent customer service to enhance the guest experience.
- Delivering special request items- guest amenities.
Benefits Include:
- Meal Benefits
- Employee Meal Discounts
- Hilton Team Travel Benefits
- Opportunities for Professional Advancement