What are the responsibilities and job description for the Housekeeper - Crooked River Lodge position at Hotel Investment Services?
Job Summary:
Guests of The Crooked River Lodge in Petoskey always know they can count on the cleanliness of our rooms, and our Housekeeping team gets all the kudos! As a member of our team, our Housekeepers' main focus is to work together to clean, restock, and maintain our hotel rooms based on our tried and true methods.
Duties/Responsibilities:
- Receive list of assigned rooms from manager and prioritize rooms requesting early cleaning.
- Check the inventory of cleaning cart and adds any necessary supplies.
- Remove soiled linens, towels, bedspreads, and blankets from each assigned room and provide fresh replacements.
- Neatly make beds and stock towels, washcloths, and hand towels according to policies.
- Clean and disinfect bathroom and kitchenette or coffee-preparation areas according to hotel polices.
- Wipe surfaces in room and cleans mirrors.
- Vacuum floors and removes trash.
- Check complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
- Ensure room meets hotel standards with a final walkaround.
- Notifie supervisor of room availability and report any suspicious activity.
- Ensure soiled linens are laundered, which may include bagging and loading hotel linens into carts for delivery to launderer.
- Notifie maintenance department of needed maintenance or repairs.
- Take found items to designated lost and found area if guest has checked out.
- Perform other related duties as assigned.
Required Skills/Abilities:
- Detail-oriented and thorough
- Ability to remain discreet and respect the privacy of guests
- Ability to perform consistent work to the highest of standards
- Ability to interact with guests in a pleasant, friendly way
Education and Experience:
- Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.
- Ability to read, write, speak, understand, and communicate in basic English preferred.
- Experience is preferred, but will train the right person
Physical Requirements:
- Prolonged periods standing and walking and frequently pulling, pushing, and bending.
- Must be able to lift up to 15 pounds at times.
- Must be able to work weekends and holidays
Job Type: Seasonal, Part-Time, Hourly
Benefits:
- Shift meal
- 401K with employer matching
- Dining and Lodging Discounts