What are the responsibilities and job description for the Host - The Pier position at Hotel Investment Services?
Host
Reports to: General Manager
Job Type: Seasonal, Hourly, Full Time & Part Time
Job Summary:
First impressions count! As the first point of contact here at the iconic Pier Restaurant, our hosts set the stage for a great guest experience. If you are a kind, energetic person who works well in a team setting, this job is for you!
Duties & Responsibilities:
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Demonstrate genuine hospitality for an exceptional dining experience by making every guest feel welcome
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Engage guests in conversation as you seat them
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Provide menus, water service and introduce the server to their guests
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Manage wait lists during volume to set guest expectations
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Speak courteously when answering the telephone
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Communicate effectively with servers, bar, kitchen and management on level of business
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Ensure all guests are sincerely thanked as they leave
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Bus and prep tables for service, clearing dishes and glassware and resetting as needed
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Answer phone calls and make reservations
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Maintain clean and organized entryway, dining room and public areas
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Communicate effectively with servers, bar, kitchen and management on level of business
Qualifications:
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Must be at least 16 years of age
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Must be able to work weekends and holidays
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Must be able to stand for at least 5 hours at a time
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Basic computer skills required
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Excellent customer service and phone skills
Benefits:
Part Time Benefits: Earned Sick Time (based on eligibility) - 401k with match Dining and Lodging Discounts