What are the responsibilities and job description for the Duty & Safety Management Intern position at Hotel De L'Europe B.V.?
About Us
As a Duty & Safety Management Trainee, you will support the Rooms and F&B Department and the Management Team in managing daily operations within a luxury hotel environment. You will assist with ensuring a safe and guest-oriented environment in an organization where service at the highest level is central.
This internship provides hands-on experience in management, safety and high-end guest experience. You will work closely with almost all departments in the hotel. The perfect internship to discover and get to know a hotel in its whole.
Are you looking for an exciting internship where you can develop yourself? Then we are a match!
What You Will Do
Representing management in their absence | Overseeing the F&B and Rooms departments and analyzing where support is needed | Preventing complaints of guests and incidents by acting proactively and appropriately where necessary | Learning to resolve ad hoc situations that could harm the hotel, its employees, and guests | Performing room inspections to ensure our standards are met | Ensuring a consistently high level of memorable 5-star luxury guest experiences across all departments of the hotel | Conducting regular security rounds throughout the hotel and outside the premises | Being aware of VIP arrivals and events in order to deploy the appropriate staffing levels.
Who you are
Motivated to gain experience and learn in the chosen department | Willing to work effectively in a dynamic environment | Attention to detail and precision in task execution | Positive and dynamic team player | Good communication skills to collaborate with the team and management | Ability to maintain a positive attitude | Striving to get the most out of your internship.
For this internship you must be enrolled in a study program for which the internship is a required component.
Nice to have
Passion for luxury hospitality | You know how to enjoy life, both at work and in your private life | Social skills | Experience in the hospitality industry.
What we offer you
Internship compensation of €750,- (gross, based on 38 hours per week) | 50% discount in F&B outlets of partner hotels | Varied fresh and healthy meals from the house | Guidance and coaching during your internship period | Development opportunities based on your ambition | Access to LinkedIn Learning | A dynamic and enjoyable working environment.
Let’s meet!
We look forward to meeting you! Upon receiving your application, we will carefully review it and get in touch with you personally. Following that, you will be invited for a face-to-face meeting. This is your opportunity to get to know your potential colleagues, and for us to understand your strengths and potential. If we both feel there is a match, we will plan the next steps. This could include meetings with other colleagues, a behind-the-scenes tour, or an assessment. We will do what is necessary to decide on your next career step!