Public Area Attendant

Job Overview
The Public Area Attendant is a guest-facing role responsible for cleaning, sanitizing, and maintaining the hotel’s public spaces, restrooms, lobby, pool areas, front-of-house areas, back-of-house areas, offices, and assigned service spaces in accordance with hotel cleanliness, safety, and service standards. This role helps ensure shared areas are clean, well-stocked, safe, and welcoming while providing courteous, professional support to guests, team members, vendors, and visitors.

Job Responsibilities

Public Area Cleaning & Maintenance

• Clean and maintain assigned hotel public areas according to established cleanliness, appearance, safety, and guest service standards.
• Clean and sanitize lobby areas, seating areas, corridors, elevators, entryways, doors, public restrooms, pool areas, front-of-house areas, back-of-house areas, offices, and other assigned hotel spaces.
• Clean and restock public restrooms, including toilets, sinks, mirrors, fixtures, counters, floors, dispensers, and trash containers.
• Vacuum carpets and rugs; sweep, mop, dust, polish, remove debris, and spot-clean surfaces, glass, furniture, doors, railings, fixtures, and high-touch areas as needed.
• Follow daily public area task lists, assigned checklists, cleaning schedules, and shift priorities to ensure all assigned hotel areas are completed timely and thoroughly.
• Perform other cleaning, restocking, guest service, and housekeeping-related duties as assigned by the supervisor or hotel leadership.

Restocking & Operational Support

• Restock restroom supplies, paper products, soap, sanitizer, towels, pool towels, and other assigned service items.
• Empty trash containers and replace liners in public areas, restrooms, offices, back-of-house areas, and assigned service spaces.
• Report maintenance issues, spills, hazards, damaged fixtures, leaks, equipment concerns, or areas needing attention.

Guest, Team Member & Visitor Service

• Greet guests, team members, vendors, and visitors warmly and provide courteous assistance related to cleanliness, supplies, spills, restrooms, directions, or assigned areas.
• Maintain a respectful approach to guest privacy, employee work areas, office spaces, and hotel security procedures.
• Maintain a polished, approachable presence in guest-facing areas and represent the hotel in a professional and hospitality-focused manner.
• Communicate service or cleanliness concerns promptly and appropriately to help maintain a positive guest experience.

Safety, Compliance & Standards

• Follow all hotel safety, sanitation, hygiene, chemical handling, restroom cleaning, pool area, and public space procedures, and comply with company policies and housekeeping guidelines.
• Use assigned safety equipment and follow hotel response procedures when working in restrooms, public areas, back-of-house areas, offices, or other designated spaces.
• Complete required job-related, safety, compliance, service, and company training as assigned.
Accurately follow procedures for tracking assigned areas cleaned, restrooms serviced, supplies used, incidents, maintenance concerns, and related housekeeping records when required.

Education: High school diploma or equivalent preferred.

Experience: Previous hotel housekeeping, public area, janitorial, custodial, resort, hospitality, or commercial cleaning experience preferred.

Travel required: None.

Physical requirements:

• Ability to stand, walk, bend, kneel, reach, lift, and move throughout assigned hotel areas for extended periods during the shift.
• Frequent lifting, carrying, pushing, and pulling of housekeeping supplies, trash, linen, amenities, and cleaning products up to 25–50 lbs.
• Continuous physical activity throughout shift in public areas, restrooms, pool areas, front-of-house areas, back-of-house areas, offices, and nearby service spaces.
• Ability to push and pull housekeeping carts, cleaning equipment, trash bins, linen carts, and related supplies.
• Ability to work in various hotel environments, including guest-facing public spaces, restrooms, pool areas, offices, service areas, and back-of-house spaces, with exposure to approved cleaning chemicals and equipment.
• Capacity to perform repetitive physical tasks efficiently and safely.

Skills and Abilities:

• Strong attention to detail and commitment to cleanliness.
• Effective time management and ability to complete assigned public area cleaning tasks, checklists, and shift priorities efficiently while maintaining hotel cleanliness and quality standards.
• Reliable, punctual, and self-motivated work ethic with the ability to follow assigned schedules, safety procedures, workload procedures, and reporting practices.
• Basic communication skills.
• Customer service mindset.
• Ability to work independently and as part of a team.
• Availability to work weekends, holidays, and varied shifts as scheduled; overtime will be handled according to hotel policy and applicable law.
Knowledge of cleaning chemicals and equipment is a plus; willingness to complete required housekeeping, safety, sanitation, and guest service training.

Compensation Disclosure: The posted pay range reflects the actual compensation for this position and is provided in accordance with applicable pay transparency laws. For positions with a fixed rate of pay, the posted range represents the advertised rate for the role.

Equal Employment Opportunity: Hotel Clark is an Equal Opportunity Employer. Employment practices are administered in accordance with applicable federal, state, and local laws.

Job Description Disclaimer: This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Management reserves the right to revise, modify, add, or remove job duties and responsibilities as business needs dictate.