What are the responsibilities and job description for the Sales Operations Specialist position at Hotel Bardo Savannah?
Hotel Bardo Overview
LEFT LANE is a vertically integrated real estate design, development and management firm specializing in the acquisition and transformation of iconic, historic properties. We are committed to fostering a welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create lasting impressions through warm, anticipatory service. How we want our guests to feel when staying with us is the same as…how we want our team to feel every day.
LEFT LANE’s flagship property is Hotel Bardo Savannah, named one of the best hotels in the world in 2024 by Travel Leisure and Conde Nast Traveler. Hotel Bardo team member benefits include PTO and paid holidays, 401k matching, health and telehealth benefits, discounts on resort offerings like rooms, dining, shop and spa, complimentary onsite fitness classes, complimentary meals in our team member café and more.
Overview
We are seeking a Sales Operations Specialist for Hotel Bardo Savannah who will manage the workflow and execution of sales and marketing tasks, administrative duties, and other responsibilities to assist in the smooth operation of our luxury urban resort.
Responsibilities
- Assist the Sales team in achieving revenue targets by coordinating and supporting sales activities, including site inspections and client follow-ups
- Assist with processing sales contracts and banquet event orders
- Maintain accurate and up-to-date client records, sales reports, and databases, utilizing CRM systems and other tools
- Assist in the organization and execution of sales and marketing events, trade shows, and promotional activities
- Partner with Sales team to coordinate VIP arrivals and gifting, including clients, press, influencers, etc.
Qualifications
- At least 1 to 3 years of progressive experience in a luxury hotel or related field
- Proficient in the English language in reading, writing, and verbal communication
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Engaging interpersonal skills to represent Hotel Bardo Savannah to guests, members, and partners
- Comfortable identifying strategic needs but also an executor ensuring the implementation of a strategic plan