What are the responsibilities and job description for the Front Of House (Foh) Service Staff position at HOT GAI LLC?
GAI Chicken Rice in San Francisco, 1001 MARKET is looking for one front of house (foh) service staff to join our 17 person strong team. Our ideal candidate is self-driven, motivated, and reliable.
Overview
We are seeking reliable and customer-focused Front of House staff to join our restaurant team. This role is essential in delivering excellent guest experiences while ensuring smooth daily operations.
Responsibilities
- Greet and assist customers with a positive, professional attitude.
- Manage cash transactions, process payments accurately, and maintain a balanced cash drawer.
- Pack and hand off takeout orders efficiently and correctly.
- Plate and present prepared food items according to restaurant standards.
- Maintain cleanliness and organization of the FOH area.
- Communicate effectively with kitchen and management to ensure smooth service flow.
- Provide prompt and courteous resolution of customer inquiries or issues.
- Support other team members as needed to maintain service quality.
Requirements
- Strong English communication skills (verbal required; written preferred).
- Previous customer service or FOH experience is a plus, but not required.
- Basic math skills and attention to detail for handling cash.
- Ability to multitask in a fast-paced environment.
- Punctual, dependable, and team-oriented.
- Ability to drive and assist with catering delivery orders is a plus, but not mandatory.
Benefits
- Competitive hourly pay plus tips.
- Opportunities for training and growth within the company.
- Staff meals and discounts.
- Flexible scheduling.
We are looking forward to reading your application.