What are the responsibilities and job description for the Director of Facilities for a Luxury Property position at Hospitality Spotlight?
If you’re a proactive, hands-on leader with deep expertise in engineering operations and property maintenance, this is an exciting opportunity to oversee the physical heart of a premier hospitality asset. You’ll guide a talented team, ensure the property is maintained to the highest standards, and safeguard the guest experience while protecting ownership’s investment.
Lead & Develop the Engineering Team: Recruit, train, and manage the Chief Engineer, Assistant Engineer, IT Specialist, and Buildings/Grounds Maintenance staff and/or contractors.
Ensure Preventive & Ongoing Maintenance: Create and manage daily, weekly, and monthly inspection protocols for building structure, mechanicals (HVAC, electrical, elevator, pool, etc.), interiors/exteriors, and landscaping. Maintain and review inspection checklists.
Manage Periodic & Capital Projects: Oversee major maintenance programs such as window washing, façade inspections, and mechanical upgrades. Source, negotiate, and manage vendor contracts; review proposals and invoices; ensure projects meet budget, quality, and regulatory requirements.Guarantee Regulatory Compliance: Track and fulfill all inspections, maintenance mandates, and reporting requirements from government agencies and insurance carriers. Maintain thorough documentation.
Respond to Critical Issues: Identify and address urgent maintenance concerns, recommend remedial actions, and source outside experts as needed.
Plan & Execute Special Projects: Coordinate renovations and upgrades to minimize cost, maximize success, and reduce guest impact. Obtain and review competitive proposals and ensure all work meets objectives.
Support Owner/Resident Requests: Review remodel or repair plans, ensure CC&R and brand compliance, meet with owners/vendors as needed, and maintain a list of approved vendors. Inspect homeowner vendor work when required.
Oversee IT Systems: Implement and maintain property technology systems, troubleshoot issues, recommend upgrades, and partner with the Administrative Manager to address support and security needs.
7 years of engineering/facilities leadership in a hotel, resort, or mixed-use hospitality property
Proven ability to recruit, train, and motivate technical teams and outside contractors
Strong knowledge of mechanical systems (HVAC, electrical, elevator, pool) and preventive maintenance programs
Demonstrated success managing capital projects, budgets, and vendor relationships
Familiarity with regulatory and insurance compliance requirements
Excellent problem-solving, communication, and organizational skills
Bachelor’s degree in engineering, facilities management, or a related field preferred
Competitive base salary commensurate with experience
Full benefits package and performance incentives
On-site leadership role at a luxury property