What are the responsibilities and job description for the Clinical Education Program Manager position at hospicecom?
Company: Compassus Position Summary The Clinical Education Program Manager serves as the operational and strategic lead for onboarding, preceptor development, and continuing education across Home Health and Hospice. This role ensures every clinician's learning journey, from day one through ongoing professional growth, is structured, consistent, and aligned with Compassus' commitment to clinical excellence and compassionate care. Working collaboratively with the Clinical Education, Quality, and People Experience teams, this position builds the framework that supports clinical readiness, enhances workforce retention, and advances patient outcomes. The Clinical Education Program Manager combines program design, education delivery, and data-driven evaluation to foster confident, competent, and engaged clinicians throughout their career lifecycle. Position Specific Responsibilities • Program Development and Oversight Lead the design, implementation, and continuous improvement of the Compassus Clinical Education Framework, encompassing onboarding, preceptorship, and continuing education. Partner with Clinical Educators, Instructional Designers, and operational leaders to standardize content and learning pathways across service lines. Define and maintain the structure for onboarding phases: administrative, clinical education, preceptorship, and ongoing development. Oversee the Preceptor Program, including role criteria, selection, training, recognition, and evaluation tools. Develop scalable transition-to-practice programs for new nurses and clinicians entering post-acute care. Ensure all education materials meet internal quality standards, compliance expectations, and accreditation requirements (CMS, CHAP, etc.). Monitor version control and collaborate with Compliance to align learning content with evolving regulations and best practices. Content Creation and Facilitation Author and maintain learning modules, toolkits, workshops, and microlearning experiences that reinforce Compassus' standards of care and professional practice. Facilitate live and virtual training sessions focused on onboarding, clinical skill development, documentation excellence, and care delivery principles. Develop facilitator guides, checklists, and self-paced learning resources for preceptors and educators in the field. Collaborate with Clinical Educators to integrate content seamlessly into the LMS and learning ecosystem. Maintain a central repository of all clinical onboarding and continuing education resources. Preceptor and Clinician Engagement Deliver ongoing development sessions to enhance preceptor effectiveness in coaching, feedback, and clinical instruction. Foster a culture of continuous learning through communities of practice, virtual forums, and recognition events. Partner with the People Experience team and operational leaders to ensure appropriate preceptor assignments and onboarding capacity. Lead strategies for preceptor recognition, retention, and professional development. Evaluation and Continuous Improvement Use analytics and feedback tools to measure outcomes related to retention, readiness, competency validation, and engagement. Conduct ongoing needs assessments to identify gaps in clinical onboarding, education content, or preceptor preparation. Benchmark Compassus' programs against national standards in nursing professional development and clinical education. Present outcome reports and recommendations to leadership to guide strategic improvements. Education and/or Experience Required - Bachelors Degree, Nursing (BSN) Preferred - Masters Degree, Nursing, Education or related Required - Minimum five (5) years of clinical experience in Home Health and/or Hospice Skills Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications. Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy. Knowledgeable of government home health regulations, experience designing, implementing, and evaluating learning programs, Demonstrated experience in education, preceptorship, or mentoring, Strong understanding of Home Health, Hospice, CHAP, and CMS Conditions of Participation Ability to interpret data, assess trends, and make informed program decisions. Proven ability to influence cross-functional teams and foster engagement. Proficiency in LMS platforms, EMR systems, and Microsoft 365 applications Demonstrates alignment with the Compassus mission and the philosophy of integrated healthcare at home Other Qualifications: Travel for in-person education sessions and collaboration meetings will be frequent depending on business needs. Certifications, Licenses, and Registrations Active and unencumbered Registered Nurse license in the state(s) of employment. Certification in Nursing Professional Development (NPD-BC) or Certified Nurse Educator (CNE) Specialty certification in field of practice Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We’re dedicated to helping you grow and succeed. Whether you’re pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage • Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. • Career Development: Access leadership pathways, mentorship, and personalized professional development. • Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. • Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. • Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. • A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive. Compassus provides a continuum of integrated home-based services including home health, home infusion, palliative and hospice care. Thousands of teammates and hundreds of access points nationwide provide high-quality care and manage patients’ advanced illnesses in partnership with health systems and long-term care partners. The Compassus Care for who I am culture reflects its unique care delivery model, which focuses on each person as an individual as well as a patient, to improve their quality of life in a meaningful way. Learn more at compassus.com or follow @Compassus on Facebook, LinkedIn, Instagram or Twitter.
