Chief Operations Officer

Job Summary 

The Chief Operations Officer (COO) provides executive oversight and operational leadership across Hospice Savannah, Inc. (HSI) and its affiliated entities, including Hospice Savannah Foundation, Steward Center for Palliative Care, PACE, and Ride Well Mobility. The COO ensures coordinated, efficient, and compliant operations that support organizational mission, strategic objectives, and long-term sustainability. As a member of the executive leadership team, the COO is responsible for translating organizational strategy into operational plans, ensuring consistency of systems and processes, and maintaining regulatory and accreditation compliance across all programs. Reporting directly to the Chief Executive Officer, the COO promotes organizational alignment, operational effectiveness, fiscal responsibility, and a culture of accountability and continuous improvement.

Minimum Qualifications  

• Bachelor’s degree required; Master’s degree in Healthcare Administration, Business Administration, Public Health, or related field preferred.
• Minimum of 10 years of progressive operational leadership experience, preferably in healthcare, hospice, palliative care, or mission-driven organizations.
• Demonstrated experience overseeing multi-entity or multi-program operations
• Valid driver's license, automobile Insurance and reliable transportation required.

Competencies, Preferred Knowledge, Skills, and Abilities 

• Strong knowledge of healthcare regulations, compliance, and accreditation standards.
• Proven ability to lead cross-functional teams, manage complexity, and drive organizational change.
• Exceptional communication, financial acumen, and relationship-building skills.
• Strategic and visionary leader with demonstrated ability to execute effectively.
• Proven capacity to lead collaboratively in a mission‑driven environment, exhibiting sound judgment, integrity, and strong emotional intelligence
• Ability to make timely, well‑informed decisions in complex environments, adapting to change and implementing practical, solutions‑focused approaches.
• Demonstrated commitment to community‑based care models and to advancing quality‑of‑life outcomes for patients, families, and caregivers.

Physical Demands and Work Environment 

This position requires the ability to sit for extended periods; routinely use hands and fingers to operate computers and office equipment; and communicate effectively through verbal and written means. The role may occasionally require standing, walking, bending, and reaching. Vision and hearing sufficient to perform work in an office and healthcare environment are required. While in patient care areas there is a risk of exposure to infectious diseases requiring standard safety precautions. This position requires the ability to lift up to 50 lbs. utilizing proper lifting techniques and the mobility to drive, lift, bend or stoop either assisted or unassisted by devices. This position operates in an office environment with regular interaction across multiple organizational sites, including healthcare, clinical, administrative, and community-based settings.

Position Type and Expected Hours of Work 

This position works a general office schedule Monday through Friday with frequent additional hours and days needed for the successful operation of assigned areas.

Travel 

Must be able to travel as required including travel between affiliated programs and facilities and occasional attendance at meetings or events.