What are the responsibilities and job description for the Administrative Assistant position at Hospice of the Western Reserve?
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP.
We have a passion for purpose driven work! Do you?
JOIN OUR FAMILY!
An integral part of the Development team, the Development Administrative Assistant performs a wide range of activities to support team members as they strategize to maximize financial support to realize the mission and vision of Hospice of the Western Reserve. They will cross train with the Gift processor and assist in the daily operations of the team providing support as needed.
WHAT YOU WILL DO:
- Performs a variety of administrative tasks for the development team; assists in day-to-day administration; answers and addresses donor inquiries; performs data searches in CRM and patient database.
- Serves as a backup/assistant for other team members, particularly in the areas of data gift entry; preparation of donor acknowledgement letters and pledge reminders; supports print and electronic communication efforts of the Development team.
- Represents the development team on specific matters in liaison with other agency teams or organizations; attends meetings, agency committees or community groups as required to advance the mission of Hospice of the Western Reserve.
- Attends Foundation Board meetings and presentations; assists with preparation of materials; takes notes and prepares minutes and reports as assigned; maintains related files and records.
- Performs special projects or assists in routine or special activities; plans and organizes meetings, or other events as assigned
- Assists with the procurement process and oversees management of office supplies; maintains inventory of Development storage areas.
- Performs other administrative duties as requested.
SUCCESS CAPABILITIES:
- Graduation from an accredited four-year college or university with major coursework in public administration, business administration or a related field, and experience in an administrative staff position and a fundraising environment is preferred. Any equivalent combination of training and experience that provides the knowledge, skills, and abilities listed below:
- Knowledge of platforms such as Blackbaud’s Raiser’s edge or similar fundraising/CRM software; Customer Insights or One Cause.
- Proficiency in Microsoft suite of products, especially mail merge, pivot tables, Word, and Outlook.
- Ability to plan, organize and administer programs and/or projects.
- Ability to research, compile, and analyze data.
- Ability to establish and maintain effective working relationships with others.
- Ability to communicate effectively, orally and in writing.
- Ability to complete assigned tasks in a timely and effective manner.
DETAILS:
- Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
- Tuition Assistance
- Non-exempt role
- Protocols in place for wellbeing during COVID-19
CONDITIONS OF EMPLOYMENT:
- Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
- Ability to provide proof of eligibility to work in the United States.
- High level of integrity, ethics and professionalism.
NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44114
216.383.2222 or careers@hospicewr.org
Hospice of the Western Reserve is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
Salary : $40,000 - $55,000
