Clinical Supervisor - Kaplan Family Hospice Residence

Brief Description

Are you a compassionate Nursing leader passionate about delivering exceptional end-of-life care?

Hospice of Orange & Sullivan Counties is a community-based, nonprofit organization dedicated to providing compassionate, high-quality hospice and palliative care to patients and families throughout Orange and Sullivan Counties. Guided by our mission, we are committed to ensuring every individual receives dignity, comfort, and support during life's most challenging moments.

We are currently seeking a dedicated Clinical Supervisor to lead the day-to-day clinical operations of our 11-bed Kaplan Family Hospice Residence in Newburgh, NY.

The Kaplan Family Hospice Residence is an 11-bed inpatient hospice facility that provides around-the-clock care for patients requiring intensive symptom management, respite care, or end-of-life support in a peaceful, home-like setting. As a key member of our leadership team, you will have the opportunity to support exceptional patient care while mentoring and developing a team of compassionate hospice professionals.

What We Are Looking For

Job Title: Clinical Supervisor

Location: Newburgh, NY 12550

Salary Range: $86,000 – $95,000

Schedule: Monday – Friday, 8:30 AM – 4:30 PM

This exempt leadership position requires flexibility to adjust hours as needed to support the operational, clinical, and staffing needs of our 24/7 inpatient hospice residence, including occasional evenings, weekends, and holidays.

Position Summary

The Clinical Supervisor oversees the day-to-day clinical operations of the Kaplan Family Hospice Residence, providing leadership, guidance, and support to clinical staff while ensuring the delivery of safe, high-quality, patient-centered hospice care. This role is responsible for staffing and clinical oversight, care coordination, regulatory compliance, quality improvement, and staff development, while fostering a culture of collaboration, accountability, and clinical excellence.

Key Responsibilities

• Provide day-to-day clinical leadership and oversight of the Kaplan Family Hospice Residence, ensuring the delivery of safe, high-quality, patient-centered hospice care.
• Manage staffing, scheduling, and clinical coverage to support patient needs and operational excellence within a 24/7 care environment.
• Collaborate with physicians, nurse practitioners, and interdisciplinary team members to coordinate admissions, discharges, changes in level of care, and individualized care plans.
• Serve as a clinical resource and mentor to Residence staff, providing guidance, coaching, and support related to hospice and end-of-life care.
• Promote compliance with CMS, Joint Commission, NYS Department of Health, and organizational standards through clinical audits, quality monitoring, and survey readiness activities.
• Lead quality improvement, infection prevention, medication management, and patient safety initiatives to support exceptional clinical outcomes.
• Oversee staff orientation, competency validation, performance management, and professional development to foster a culture of continuous learning and accountability.
• Support recruitment, employee engagement, interdisciplinary communication, and organizational initiatives that enhance patient care and operational effectiveness.
  
  

Requirements

Education/Credentials:

• Graduate of an accredited school of nursing
• Bachelor's degree in Nursing (BSN)
• Valid unrestricted New York State Registered Nurse (RN) license
• CPR/BLS certification
• CHPN certification or must be obtained within 12 months following hire date
  
  

Experience

• Five (5) years of progressive clinical nursing experience
• Two (2) years of experience in hospice, palliative care, home care, oncology, long-term care, or a related healthcare setting preferred
• Supervisory, leadership, charge nurse, or management experience preferred
• Experience with staff scheduling, performance management, and clinical supervision
• Experience with interdisciplinary care planning and coordination
  
  

What You Bring

• Strong knowledge of hospice philosophy, end-of-life care, symptom management, and pain management principles.
• Working knowledge of CMS Conditions of Participation, New York State Department of Health regulations, Joint Commission standards, and hospice regulatory requirements.
• Knowledge of infection prevention and control practices.
• Knowledge of medication management, including controlled substance handling and accountability requirements.
• Ability to conduct clinical record audits and evaluate documentation for compliance and quality.
• Strong critical thinking, clinical assessment, and problem-solving skills.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to effectively manage competing priorities in a fast-paced environment.
• Proficiency with electronic medical records (EMR), Microsoft Office applications, and healthcare technology systems.
• Ability to work collaboratively with interdisciplinary teams, patients, families, and community providers.
  
  

Summary

Why Join Our Team

At Hospice of Orange & Sullivan Counties, you’ll find more than a workplace — you’ll find a purpose. You’ll join a compassionate team of professionals dedicated to making a meaningful difference every day, supported by a culture of respect, integrity, and care.

Benefits & Work-Life Balance

In alignment with our mission, Hospice of Orange & Sullivan Counties is committed to supporting the well-being and professional success of our employees. We offer a comprehensive range of benefits designed to provide peace of mind, promote health, and support both personal and professional growth, including:

• Medical, Dental, and Vision coverage
• Health Savings Account (HSA)
• Supplemental Life Insurance and AD&D
• Short- and Long-Term Disability coverage
• Employee Assistance Program (EAP)
• And more
  
  

At HOSC, we understand the importance of balance in work that centers on caring for others. As part of our commitment to caring for the caregivers, we provide generous paid time off to benefit-eligible staff.

We are also dedicated to helping employees plan for the future through:

• Tuition reimbursement and continuing education assistance
• 403(b) retirement savings plan with employer match of up to 3%
  
  

Hospice of Orange & Sullivan Counties provides an interdisciplinary approach to care that honors the whole person. While hospice care is not curative, we focus on comfort, dignity, and support for the emotional and spiritual needs of patients and their loved ones. As part of our team, you will help ensure that patients and families feel supported and never alone during life’s most vulnerable moments.

Hospice of Orange & Sullivan Counties is an Equal Opportunity Employer.