Palliative Care Referral Liaison, FT - Harbor Hospice

SUMMARY OF JOB RESPONSIBILITIES

The Referral Liaison assures smooth operations of the admissions/intake functions of the agency for Hospice and Palliative Care services. 

Palliative Care Referral Liaision

Monday through Friday, 8am to 5pm

ESSENTIAL FUNCTIONS AND DUTIES (other duties may be assigned)

1. Receives all information related to patient referrals and other calls that pertain to the intake/admission process.
2. Updates and maintains the Palliative Care Intake Patients Log.
3. Coordinates administrative duties to support program staff and hospice/palliative care operations.
4. Responsible for Information Systems input (Office 365, EMR, Email)
5. Schedules Palliative Care Clinicians with approved patients for admission process and ongoing visits.
6. Ability to secure verbal or written certification of terminal illness.
7. Appropriately request and obtain medical documentation from referral sources and upload into patient's medical record.
8. Acts as backup liaison with DME, EMS Services etc. as needed for all Harbor Hospice patients
9. Uploads admission paperwork into patients EMR
10. Inquiries to hospitals and doctors’ offices for documentation of Inpatient stay.
11. Weekend Rotation for Hospice and Palliative Care referrals.
12. Coordinates, prepares agenda and notes Palliative Care team meeting and IDT. 
13. Provides support to patients and staff at palliative care clinic as needed. 

QUALIFICATIONS

1. Medical related associate degree with equivalent experience in a medical environment preferred: hospice, med records, physician’s office, hospital, etc. 
2. 1-3 years’ experience in Hospice-Palliative Care/medical office/clinic medical phone triage preferred
3. Experience with Office 365 & Electronic Medical Records system preferred

SUMMARY OF JOB RESPONSIBILITIES

The Referral Liaison assures smooth operations of the admissions/intake functions of the agency for Hospice and Palliative Care services.