What are the responsibilities and job description for the Office Assistant position at Hospice of Hillsdale County?
About Us
Hospice of Hillsdale County is dedicated to providing compassionate, high-quality care and support to patients and their families. We are seeking a dependable and detail-oriented Office Assistant to support our team and help ensure smooth daily operations.
Position Summary
The Office Assistant provides clerical and administrative support to staff and serves as the first point of contact for visitors and callers. This role is essential in maintaining efficient office operations and delivering excellent customer service.
Key Responsibilities
- Serve as the front desk receptionist, greeting visitors and answering phones professionally
- Route calls and messages to appropriate staff members
- Prepare reports, records, and general documentation
- Perform data entry and maintain accurate records
- Enter donation information and assist with donor acknowledgments (e.g., thank-you cards, memorial notifications)
- Create, copy, scan, and fax documents
- Receive and distribute daily mail and prepare bulk mailings
- Maintain office supplies, equipment, and forms
- Assist with onboarding tasks such as background checks and fingerprint scheduling
- Support development of educational and promotional materials
- Coordinate on-call phone distribution
- Provide general administrative support to staff as needed
Qualifications
- Professional phone etiquette and communication skills
- Strong written and verbal communication abilities
- Proficiency with Microsoft Office (Word, Excel, Outlook) and general computer use
- Experience with Electronic Medical Records (EMR) systems preferred
- Strong attention to detail and organizational skills
Physical Requirements
- Ability to sit for extended periods
- Frequent walking within the office
What We’re Looking For
- Reliable and organized team player
- Compassionate and respectful when interacting with patients, families, and staff
- Ability to multitask in a fast-paced environment
Benefits:
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
Work Location: In person