Administrative Coordinator

Summary / Primary Role:

• The position of CHB Administrative Coordinator will have primary responsibility for supporting the Customhouse Brokerage team in a variety of administrative functions.

Principal Duties and Responsibilities:

(Management may amend or assign duties and responsibilities to this job at any time)

• Answer and direct phone calls, emails, and other correspondence.
• Prepare, maintain, and update records, reports, and documents.
• Perform data entry and maintain accurate databases.
• Organize and file physical and electronic documents.
• Schedule appointments, meetings, and maintain calendars.
• Assist with ordering office supplies and maintaining inventory.
• Support team members with administrative tasks as needed.
• Ensure compliance with company policies and procedures.
• ALL OTHER DUTIES AND PROJECTS AS ASSIGNED.

Qualifications and Key Skills:

(The following are representative of the education, experience, knowledge, skills, or ability required for this position)

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• High school diploma or equivalent; associate degree preferred.
• Proven experience in an administrative or clerical role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.

Math Ability:

• Basic mathematical computations.
• Appropriately add and compute fees, taxes, and other charges.
• Time zone determinations and carrier schedule computations.
• Conversions needed for pricing calculations and how to apply to rating of ocean and air cargo bills of lading.

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.