What are the responsibilities and job description for the Residential Plumbing Service Technician position at Horne Heating & Air Conditioning?
Residential Plumbing Service TechnicianHorne Heating and Air ConditioningCharlotte, NC | Full-TimeSchedule: Monday-Friday with rotating on-call responsibilitiesPay: $28.00-$32.00 per hour based on experience, plus commissions, bonuses, and incentive payEarning Potential: $70,000-$100,000 annuallySign-On Bonus: Up to $5,000 for qualified candidatesBring Your Plumbing Experience to HorneHorne Heating and Air Conditioning is growing our plumbing department and hiring an experienced Residential Plumbing Service Technician to serve homeowners throughout the Charlotte area.This position is for a skilled plumber who is comfortable troubleshooting residential systems, communicating directly with customers, and recommending practical solutions. You'll manage residential service calls with the support of an established office and dispatch team while having opportunities to increase your earnings through commissions and performance incentives.Horne has been family-owned and serving the Charlotte community since 1983. We provide our plumbing professionals with consistent work, quality resources, continued training, and opportunities to advance.Pay and Benefits$28.00-$32.00 per hour based on experience$70,000-$100,000 annual earning potentialUp to $5,000 sign-on bonus for qualified candidatesCommission and performance bonus opportunitiesQuarterly incentive programsTake-home company service vehicleCompany-issued iPadMedical, dental, vision, life, and supplemental insurancePaid holidays, including your birthday offPaid vacation and PTO401(k) with company matching contributionsPaid technical and manufacturer trainingYear-round residential service demandOpportunities to move into lead and management positionsEmployee recognition programs and company eventsWhat You'll DoYou'll provide residential plumbing service while helping homeowners understand their systems and available solutions.Your work will include:Troubleshoot residential plumbing problems and determine appropriate solutionsService faucets, fixtures, valves, piping, water lines, and drainage componentsAddress leaks and other common residential plumbing issuesInstall and replace traditional and tankless water heatersWork with residential water filtration and treatment equipmentExplain findings and available options clearly to homeownersComplete digital service records and job documentationFollow applicable plumbing codes and company quality standardsMaintain an organized service vehicle, tools, and equipmentDeliver professional customer service from arrival through job completionOccasional support with light HVAC-related work may be requested when needed.What We're Looking ForTwo or more years of residential plumbing service experienceStrong plumbing troubleshooting and diagnostic skillsAbility to independently manage residential service callsExperience with traditional and tankless water heaters preferredWater treatment and filtration experience is a plusStrong mechanical and problem-solving abilitiesProfessional communication and customer service skillsBasic plumbing hand toolsValid driver's license with an acceptable driving recordAvailability to participate in the rotating on-call scheduleDependable work habits and attention to detailBuild a Long-Term Career at HorneOur plumbers are supported by an experienced team and a company that has been serving Charlotte-area homeowners for more than 40 years. We invest in continued education, provide opportunities for increased responsibility, and recognize employees who deliver excellent work.Our culture is guided by Honesty, Opportunity, Recognition, Neighborly, and Empowerment.If you're an experienced plumbing professional looking for steady residential service work, competitive earning potential, and room to grow, apply online today to join Horne Heating and Air Conditioning as a Residential Plumbing Service Technician.Please apply online only. No phone calls, please.Candidates will be required to pass a background check and pre-employment drug screening upon being given a conditional offer of employment
Salary : $70,000 - $100,000