Jr. IT Analyst

Embark on an exciting journey as a Jr. IT Analyst, where you'll be pivotal in supporting and maintaining the IT infrastructure at a vast campus. This role is perfect for tech enthusiasts eager to tackle challenges in a dynamic environment.

Responsibilities

• Deliver comprehensive support for workstation, telecom, and server infrastructure.
• Configure, deploy, and manage IT systems, including Windows PCs and servers.
• Efficiently troubleshoot and resolve networking and telecommunications issues.
• Handle IT service management tickets to ensure swift resolution of requests.
• Engage actively in training and compliance meetings related to IT and safety protocols.
• Support software applications such as Microsoft Office 365 and Microsoft Teams.

Skills

• Proven experience in IT infrastructure support, particularly with Windows operating systems.
• Strong grasp of networking concepts, including LAN/WAN, TCP/IP, and VOIP.
• Capability to lift and manage IT equipment, such as servers and workstations.
• Excellent problem-solving skills and ability to work independently.

Preferred Skills

• Experience with Azure and Intune for cloud services and device management.
• Familiarity with IT service management tools and practices.
• Background in manufacturing plant IT support.

We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued and empowered to contribute their unique perspectives.