What are the responsibilities and job description for the IT Project Manager position at Horizontal Talent?
We are on the lookout for a detail-oriented and client-focused IT Project Manager to join our innovative team. This role involves leading and coordinating technical onboarding projects, ensuring smooth implementation of integrations that enhance the cardmember experience.
Responsibilities
Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.
Responsibilities
- Lead the full implementation lifecycle of technical integrations, including data exchange setups and API implementations.
- Serve as the primary point of contact, managing communications between stakeholders.
- Conduct regular updates and maintain accurate project tracking to ensure timelines are adhered to.
- Translate technical requirements clearly to both technical and non-technical audiences.
- Oversee multiple integration projects concurrently, addressing any challenges promptly.
- Create and maintain comprehensive documentation for each integration process.
- Monitor post-launch integration performance and coordinate issue resolution.
- Identify opportunities for process improvement and optimize partner experiences.
- Bachelor’s degree or equivalent work experience in a relevant field.
- Proven experience in managing multiple projects and deadlines in a client-facing B2B environment.
- Strong communication skills, with the ability to convey technical topics clearly.
- Excellent analytical and problem-solving abilities, with keen attention to detail.
- Ability to build and maintain professional relationships with clients and vendors.
- Familiarity with APIs, SSO technologies, and data file transfer protocols.
- Experience with Salesforce or similar CRM/project tracking tools.
- Background in credit card payments and partner management.
- Skills in conducting training sessions and supporting change management initiatives.
Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.