What are the responsibilities and job description for the Front Desk Clerk (FT/PT) position at Horizon Outdoor Hospitality?
Timberline Campground is a family-friendly campground located near Crystal Lake, Sleeping Bear Dunes, and the Betsie River in beautiful northern Michigan. We’re looking for a dependable, friendly, and organized Front Desk Associate to help create a welcoming experience for our guests throughout the camping season.
Responsibilities- Greet and assist campers and guests
- Handle reservations, check-ins, and check-outs
- Answer phones and respond to guest questions
- Process payments and maintain reservation records
- Provide information about campground amenities and local attractions
- Assist with camp store and office organization
- Help ensure guests have an enjoyable stay
- Myst pass background check
- Friendly and professional attitude
- Strong communication and customer service skills
- Basic computer and phone skills
- Reliable and able to multitask
- Weekend and holiday availability
- Hospitality, retail, or office experience is a plus, but not required
- Competitive pay for all hours worked
- Free or discounted RV site (depending on hours worked)
- Generous yearly PTO
- Career-like benefits (depending on hours worked)
- Matching 401K (after 6 months of employment)
- Flexible full-time or part-time scheduling
- Friendly team atmosphere