What are the responsibilities and job description for the Front Desk Receptionist/Billing position at Horizon Dental Group?
Overview
Looking for a front desk who is also familiar with billing and insurance.
Responsibilities
- Greet and assist clients as they arrive, ensuring a positive first impression.
- Manage incoming calls and emails, directing inquiries to the appropriate personnel.
- Schedule appointments and maintain an organized calendar for staff.
- Handle administrative tasks such as filing, data entry, and maintaining office supplies.
- Process payments and manage billing inquiries using software like QuickBooks.
- Maintain confidentiality of sensitive information while providing exceptional customer support.
- Collaborate with team members to ensure efficient office management and workflow.
Skills
- Strong customer service skills with a focus on client satisfaction.
- Bilingual abilities are a plus, enhancing communication with diverse clientele.
- Previous experience as a medical or dental receptionist is highly desirable.
- Proficiency in administrative tasks and office management practices.
- Familiarity with Google Suite and computerized systems for efficient task management.
- Experience with QuickBooks for handling financial transactions is beneficial.
- Excellent communication skills, both verbal and written, to interact effectively with clients and staff.
Join our team as a Front Desk Receptionist where your contributions will be valued, and you will play a key role in our organization’s success!
Job Types: Full-time, Part-time
Pay: $20.74 - $25.00 per hour
Work Location: In person
Salary : $21 - $25