What are the responsibilities and job description for the Front Desk Receptionist position at Cofrancesco Chiropractic & Healing Arts, Inc.?
About Our Practice
Cofrancesco Chiropractic & Healing Arts is a patient-centered healthcare practice specializing in Gonstead Chiropractic and StemWave therapy. Our mission is to improve the health and well-being of our community while providing a welcoming, professional, and comfortable environment for every patient.
We are seeking a dependable, organized, and personable Medical Office Receptionist to join our team. This position is ideal for someone who enjoys helping people, communicates confidently, and can keep a busy front office running smoothly.
Responsibilities
- Welcome patients and create a friendly, professional first impression
- Answer incoming calls and respond to patient questions
- Schedule new and existing patient appointments
- Explain office policies and general service information
- Collect payments and accurately record transactions
- Verify and update patient demographic and insurance information
- Assist patients with forms and other required documentation
- Maintain accurate patient records while protecting confidentiality
- Monitor the appointment schedule and help keep patient flow organized
- Communicate scheduling concerns and patient needs to the appropriate team member
- Complete routine administrative tasks, including email, scanning, and document management
- Maintain a clean, organized, and professional reception area
- Follow HIPAA requirements and established office procedures
- Work collaboratively with doctors, staff members, and independent practitioners
Qualifications
- Strong verbal and written communication skills
- Friendly, professional, and patient-focused attitude
- Reliable, punctual, and detail-oriented
- Comfortable answering phones and speaking with patients
- Able to manage multiple responsibilities in a busy environment
- Strong computer and organizational skills
- Able to handle confidential information appropriately
- Willingness to learn and follow established office procedures
Previous experience in a medical, chiropractic, dental, or other healthcare office is preferred but not required for the right candidate. Experience with electronic health records, appointment scheduling, insurance verification, or payment collection is a plus. Familiarity with Jane App is also a plus.
Schedule
30-35 Hours per week, Tuesday-Saturday
Occasional schedule flexibility may be required based on the needs of the practice.
Compensation and Benefits
- Pay range: $18.00 - $22.00 hourly
- Paid Time Off
- Paid Holidays
- Retirement Plan
- Supportive, patient-centered work environment
- Opportunity to grow with an established healthcare practice
How to Apply
Please submit your résumé and a brief message explaining why you are interested in the position and what qualities would make you a good fit for our practice.
Cofrancesco Chiropractic & Healing Arts, Inc. is an equal opportunity employer.
Pay: $18.00 - $22.00 per hour
Expected hours: 30.0 – 35.0 per week
Benefits:
- Employee discount
- Paid time off
- Retirement plan
Work Location: In person
Salary : $18 - $22