Supervisor, Building Early Links for Learning (BELL)

Job Title – Supervisor, Building Early Links for Learning (BELL)

Classification: Full time/Exempt

Reports to: Director, Early Childhood Programs

JOB DESCRIPTION

About HopePHL™

HopePHL is the result of the joining of People’s Emergency Center (PEC) and Youth Service, Inc. (YSI) in January 2023. Together, we achieve a greater impact in Philadelphia. HopePHL inspires Philadelphia's children, youth, families, and communities to thrive by providing housing, advocacy, and trauma-responsive social services designed to promote equity, resilience, autonomy, and well-being. We are looking for vibrant and compassionate people to join our team! Learn more at www.hopephl.org.

Summary:

The BELL Supervisor is the primary project manager and responsible for coordinating HopePHL’s regional effort to cultivate and maintain cohesive and collaborative relationships between the shelter and early childhood systems. Supervisor will ensure that the project is supportive of shelter staff to encourage enrollment of young children staying in emergency shelters into high quality early learning programs. The BELL Supervisor is responsible for the management and operation of the project, supervising at least three staff, working with consultants, and ensuring compliance with the funding grant.

Essential Duties and Responsibilities:

Leads a blended team of Early Childhood Education Specialists and encourages integrated service delivery among the emergency, transitional, supportive housing (EH/TH/PSH) and early learning sectors. Works collaboratively with agency department heads to ensure cross coordination that bolsters agency goals and enhances customer service for the community of stakeholders. Supervisor works with development/finance department to ensure programmatic and fiscal reporting to funders is accurate and timely. Troubleshoots internal challenges that compromise agency success and reputation in a timely manner.

The BELL Supervisor will provide:

• Direct supervision of program staff, including hiring recommendations, onboarding, training, coaching, and professional development.
• Conduct regular supervision meetings, performance, evaluations, and goal-setting aligned with program and organizational priorities.
• Provide constructive feedback, address performance issues, and implement performance improvement plans as needed.
• Ensure compliance with agency policies, procedures, grant requirements and applicable regulations.
• Facilitate effective communication and collaboration across departments and with external partners.
• Identify program challenges and develop solutions, escalate issues appropriately to ensure program integrity, continuous improvement, and positive outcomes for children and families.
• Engage with partner EH/TH/PSH agencies to monitor family preferences about participating in early learning programs
• Support shelter staff to help families apply for early learning subsidies and identify and enroll in quality early learning programs;
• Train EH/TH/PSH staff on child development facts, practices, and principles;
• Advise the EH/TH/PSH system on developmental impacts of practices and policies;
• Connect and coordinate efforts across EH/TH/PSH, early learning and other systems that serve homeless young children
• Work with PEC’s data contractor to utilize data to monitor progress and evaluate impact;
• Ensure accurate documentation, data collection, and timely reporting related to staff activities, program outcomes, and grant deliverables.
• Collaborate with HopePHL’s Policy department in support of early learning system policies at the city, state, and federal levels.
• The BELL Supervisor will be responsible for planning the annual BELL Summit and in collaboration with co-host(s) and ECE stakeholders, lead monthly Children’s Work Group Early Childhood Committee (CWGECC) meetings.

Core Competencies:

Judgement

Internal customer service

Verbal and Written Communication

Planning and organizing

Team leadership

Developing others

Performance management

Conflict Resolution

Decision Quality

Motivating Others

Critical thinking

Delegation

Required Education and Experience:
Bachelor’s social work or related degree with five (5) years supervision and management experience within a non-profit environment.

Preferred Education:

Master’s social work or related degree with two (2) years supervision and management experience within a non-profit environment.

Work Environment:

This position is a hybrid (three days in the office, two remote), with flexible schedule options. Occasionally travel to the offices of foundation officials or off-site locations will be required. The incumbent in this position will routinely use computers, photocopiers, filing cabinets and other standard office equipment. The position also requires you assist with large gift in-kind drives, and occasional event set up and breakdown.

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit, talk, and listen. The employee is occasionally required to walk, use hands and fingers to feel, handle, or operate objects or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds.

Other Duties:

This job description is not designed to cover or contain a full listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

HopePHL is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Philadelphia, PA 19104