Facilities Maintenance Technician III (nonprofit)

Title: Facilities Maintenance Technician III (nonprofit)

Location: Redmond, WA and all Hopelink locations

Work Schedule: Full Time, 40 hours/week, Monday – Friday 8am – 4:30pm, on-call after hours rotation typically 1 week per month

Who we are: Since 1971, Hopelink has provided stability-building programs for people experiencing poverty, immigrants and refugees, and people with disabilities. We are the largest nonprofit in North and East King County.

Make an impact in your community! Hopelink equips people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all.

Hopelink programs work in tandem to fill gaps, supporting each family or individual’s unique needs. These include food, energy, and financial assistance, housing with case management, mobility management, non-emergency medical transportation (NEMT), Dial-a-Ride Transit (DART), English for work, family development, and financial capabilities.

To learn more, go to https://www.hopelink.org/

Join us!

The career opportunity:

The Facilities Maintenance Technician III performs journey-level building preventive and general maintenance and equipment repair work on Hopelink’s numerous multi-family residential, service centers, office space, and transportation centers. The Facilities team is based out of the Hopelink Redmond center. Travel in a company truck during work hours to do maintenance repairs across East King County, including Redmond, Bellevue, Kirkland, Carnation, Duvall, Kenmore, Shoreline, and occasionally Kent.

Work with a great team.

Interesting variety of maintenance projects.

Regular schedule.

Full benefits.

Opportunities for career growth.

Welcoming environment.

What qualities we are looking for:

• Able to function independently in all projects like plumbing, electrical, appliance repair, light carpentry, drywall repair, painting, and door lock repair. (4 years of experience desired)
• Highly organized and able to multi-task.
• Professional written and verbal customer service skills.
• Proficient in Microsoft Word, Excel, and Outlook, and an ability to use a work order ticketing system.
• Facilities experience dealing with a wide variety of buildings, environments, and issues.
• Project planning and coordination experience.
• Ability to source materials.
• Able to lift 50 pounds.
• Available for on-call after hours rotation required.
• Valid driver’s license with proof of good driving record; proof of current personal automobile liability insurance.
• Reliable personal transportation to start the workday at the Redmond Hopelink center
• Must pass criminal background check.

Examples of what you will be doing:

• Perform a wide variety of journey level building preventative and general maintenance and equipment repair, including appliance repair, plumbing, electrical, door locks, painting, carpentry, wall repair, and furniture moving.
• Perform apartment turns; evaluate and resolve maintenance needs between occupancies.
• Perform repairs in occupied units.
• Meet with outside contractors and vendors for property access.
• Utilize a computerized work-order tracking system to organize and prioritize tasks, communicate with internal customers, and track progress toward completion.
• Purchase necessary supplies and materials on behalf of the agency within budgeted limits.
• Use company truck to travel and carry tools and supplies from site to site.
• Read and understand blueprints, building schematics and repair manuals.
• Troubleshoot and problem solve various situations.
• Organize and respond in a timely manner to work requests from agency staff needing assistance with facilities and/or equipment issues. Update work request notes.
• Maintain cooperation and positive relations with staff, volunteers and donors, building occupants or tenants, contractors, public officials, the general public, and other non-profits with which the agency is collaborating on projects.
• On-call after hours rotation, usually 1 week per month.

How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.

• Compensation: $29/hour - $30.90/hour depending on experience
• Up to 10 paid vacation and sick days annually and 10 paid holidays,
• Plus up to 7 paid float days available in January.
• Medical, Dental, and Vision benefits after 1 month waiting period
• Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
• Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
• Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
• Annual Performance Reviews with Merit Increase Opportunities

Hopelink Mission and Values:

Hopelink’s mission is to equip people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all.

Our Values: Growth & Human Potential; Culture of Belonging; Community-Centered; Relationships Built in Trust; Quality of our Work; Fiscal & Data Stewardship.

We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included.